Lowongan Kerja Makassar Posisi Duty Manager24176606 di Four Points by Sheraton Makassar

  • Loker diposting 24 jam yang lalu

Butuh cepat. lapangan pekerjaan dengan sistem full time untuk posisi Duty Manager24176606 di perusahaan Four Points by Sheraton Makassar untuk daerah Makassar & Sulawesi Selatan atau sekitarnya.

Kemampuan yang kami inginkan ialah Manajemen (Hospitaliti & Pariwisata) serta orang yang mampu bekerja dengan tekun.

Perusahaan ini tidak memiliki syarat yang tersendiri terhadap calon pelamar sehingga kamu bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Upah yang kami tawarkan cukup kompetitif tergantung dari kemampuan karyawan. Rata-rata upah yang kami berikan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan Four Points by Sheraton Makassar
Posisi Duty Manager24176606
Tempat Makassar
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Manajemen (Hospitaliti & Pariwisata)
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Empowers employees to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures employees understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of employee and guest accidents.

• Observes service behaviors of employees and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures employees are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Alamat Lengkap

Provinsi Sulawesi Selatan
Kota Makassar
Alamat Four Points by Sheraton Makassar, Jl. Andi Djemma No.130, Makassar City, South Sulawesi 90222, Indonesia
Map Google Map

Keuntungan Kerja

  • Pengembangan karir dan peluang pertumbuhan.
  • Pendapatan yang stabil dan gaji rutin.
  • Lingkungan kerja yang mendukung dan kolaboratif.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Four Points by Sheraton Makassar adalah salah satu perusahaan yang bergerak di industri perhotelan yang terkemuka di kota Makassar. Dikenal dengan layanan berkualitas dan fasilitas mewah, Four Points by Sheraton Makassar telah menjadi pilihan utama bagi wisatawan dan pelaku bisnis yang mengunjungi kota Makassar. Hotel ini menyajikan pengalaman menginap yang tak terlupakan dengan desain interior yang modern, staf yang ramah, dan kemudahan akses ke berbagai lokasi wisata dan bisnis di sekitarnya.

Info Perusahaan

  • Industri:
Loker ini cocok untuk anda yang tinggal di provinsi: Sulawesi Selatan