Lowongan Kerja Pegasing Posisi Duty Manager – Front Office di PT Goodway Vacation Club

Responsibilities:

• To assist Director of Front Office Operations in ensuring smooth and efficient operation of the Front Office Department
• Observes and ensures that all colleagues are performing their duties in accordance with established hotel policies and procedures
• Assist all departments with any service lapses that may arise
• Empowered to make decisions in the best interest of the hotel from a sound understanding of how decisions are made, ensuring consistency
• Achieve maximum guest satisfaction and adhere to the quality standards required by the hotel

Requirements:

• 5 years of Front Office Operations with at least 1 year at supervisory/management level
• Excellent communication skills with fluent spoken in English and Chinese
• Superior guest resolution and problem solving abilities are required
• Bachelor’s Degree in related field is required