Lowongan Kerja Posisi Developer And Technical Support di PT Hydrax Teknologi Indonesia

Info Loker

Perusahaan	PT Hydrax Teknologi Indonesia
Posisi	Developer And Technical Support
Tempat	Jakarta Selatan, Surabaya
Tingkatan Kerja	Supervisor/Koordinator
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	IT-Perangkat Lunak, Komputer/Teknologi Informasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

• Hybrid role involving customer support and technical support developer
• Act as the initial point of contact for support requests and alerts, production issues and any other application-related concerns from clients
• Investigate and solve issues/outages as they occur and escalate as necessary
• Troubleshoot and perform quality analysis of the application and infrastructure
• Provide daily support to users of various computer systems including answering questions, analysing problems, and quickly forming solutions to return systems to proper operational levels
• Participate in software testing and validation processes to ensure that software products are functioning optimally
• Communicate clearly and effectively with end users and colleagues to quickly resolve issues and ensure customer satisfaction
• Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and specific dates/individuals involved
• Develop training manuals and troubleshooting procedures to help both support personnel and end users interact properly with our applications
• Perform and manage routine preventive maintenance and operational activities inclusive of service request and incident response
• Actively update, maintain and monitor application, cloud infrastructure and all aspects of computer networks

Qualifications & Requirements

• A degree in Computer Science, Engineering or a related field 
• At least 3 years of relevant experience in a technical support role or software development, with a strong understanding of programming concepts and hands-on coding experience
• Experience in at least one programming language such as Python/Java/Go Lang/React etc.
• Self-starter who excels in a fast-paced, high growth and dynamic environment. Possess the ability to thrive within a start-up environment. Process-oriented and passionate to build templates from scratch
• Highly motivated and proactive with strong ability to execute
• Ability to work well in a team and independently with minimal supervision
• Good oral and written skills in English, able to communicate effectively
• Experience dealing with fintech applications is preferred

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 201 - 500 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)