Lowongan Kerja Jakarta Raya Posisi Desktop Support Engineer di Excis Compliance ltd

a)     Hardware break-fix and IMAC-Ds (Install, Move, Add, Change, Delete)

b)     Device support (desktop-laptop support, software break-fix, etc.)

c)     Device engineering (application packaging, software deployment, image mgmt., testing etc.)

d)     Mobile device management (iOS and Android)

e)     Mobile application management (iOS and Android)

f)      Monitoring

g)     Backup & restore if any

h)     Managing Printers and Scanners (including label printing)

i)       Must have very good communication and interpersonal skills.

Requirements

a)     Bachelor’s Degree or equivalent in Computer Science or related field.

b)     CompTIA A+, Microsoft Certified Professional (MCP) or better\

c)     Minimum of 18 months years of IT experience.

d)     Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e)     Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f)      Proven analytical, troubleshooting and problem-solving skills.

g)     Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h)     Excellent communication relationship-building and internal customer service skills.