Lowongan Kerja Jakarta Raya Posisi Dc Engineer di PT NTT Global Data Centers Indonesia

Want to be a part of our team?

Work close with Operations to get the latest information that required by Customer and provide the information to Service Desk based on Customer request.

Working at NTT

• Work close with Operations to get the latest information that required by Customer and provide the information to NOC based on Customer request.
• Respond to Customer request based on SLA
• Gathering the content material and create monthly report and other report that requested by Customer.
• Ensure on delivering of services to customer based on SLA.
• Assist on handling and creating documentation for daily operations.
• Support for customer audit for DC operation by gathering all information that required. Prepare for the document and evidence from related team.
• Respond audit finding and coordinate with related team to prepare the evidence until case close. Then explain our activity and respond for items which customer pointed out until case closed.
• Prepare evidence for ISO27001, PCI-DSS, TVRA and other DC operation related audit, getting cooperation from operation team and other related parties.
• Work closely with other staff to create documents.

What will make you a good fit for the role?

Standard career level descriptor for job level:
• Learns professional concepts
• Applies company policy and procedures to resolve routine tasks
• Gets detailed work instructions
• Deals with issues of limited scope
• Solutions to problems are easy to solve
• Builds internal relationships
• May not require any prior professional work experience