Lowongan Kerja Jakarta Selatan Posisi Customer Support di PT Advance Intelligence Indonesia
- Loker diposting 1 tahun yang lalu
Segera dibutuhkan!! lowongan pekerjaan dengan sistem full time untuk posisi Customer Support di kantor PT Advance Intelligence Indonesia untuk kota/kab Jakarta Selatan atau sekitarnya.
Skill yang kita inginkan adalah Pelayanan & Layanan Pelanggan serta orang yang mampu bekerja dengan tekun.
Untuk persyaratan minimal pendidikan/sertifikasi yang perusahaan inginkan adalah setidaknya Sertifikat Professional, D3 (Diploma), D4 (Diploma), & Sarjana (S1). Merupakan ketetapan yang usaha kami berikan.
Upah yang perusahaan kami tawarkan cukup kompetitif tergantung dari skill pekerja. Minimum upah yang kami berikan adalah Rp 5.500.000 - Rp 6.000.000.
Info Loker
| Perusahaan | PT Advance Intelligence Indonesia |
| Posisi | Customer Support |
| Tempat | Jakarta Selatan |
| Tingkatan Kerja | Pegawai (non-manajemen & non-supervisor) |
| Kualifikasi | D3 (Diploma), D4 (Diploma), Sarjana (S1), Sertifikat Professional |
| Jenis Pekerjaan | Full Time |
| Spesialisasi Dibutuhkan | Layanan Pelanggan, Pelayanan |
| Gaji Min | Rp. 5.500.000 |
| Gaji Max | Rp. 6.000.000 |
Launched in late 2019, Ginee is one of Asia’s leading e-commerce merchant services platforms. We provide omnichannel order, warehousing, supply chain, and distribution management solutions for retailers, distributors, and suppliers. Our digital marketing arm also provides big data, multi-channel advertising, and performance marketing solutions for brands and enterprise customers.
Today, Ginee supports 150,000+ active merchants on its platform, which has processed over a total of USD 3 billion in total GMV since 2020. Currently active in Singapore, Indonesia, Philippines, and mainland China, we are rapidly expanding operations across SEA and Greater China.
As part of the Advance Intelligence Group, an Al-driven technology company with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life–for our customers, colleagues, and communities.
Our culture is built on values that are core to who we are and what we stand for:
- We foster an INNOVATION mindset
- We achieve results with EFFICIENCY and excellence
- We take pride in the QUALITY of our work
- We uphold INTEGRITY in all we do
- We embrace COLLABORATION to work across business lines and borders
Job Descriptions:
– Maintaining a positive, empathetic, and professional attitude toward clients at all times.
– Address customer issues and provide effective solutions while ensuring customer satisfaction.
– Collaborate with the customer service team to ensure customer issues are resolved promptly.
– Troubleshoot technical issues and escalate complex problems to the appropriate department or team member.
– Proactively seek out opportunities to improve the customer service experience.
– Develop a deep understanding of all regional procedures and products within Ginee
– Meet individual and team performance targets for customer service and quality.
– Ensures customer satisfaction and provides professional customer support.
– Stay up to date with product knowledge and customer service best practices.
Job Requirements:
– Bachelor’s degree in business administration or any course
– 2 years relevant work experience in Customer service and eCommerce
– Strong phone contact/chat handling skills and active listening
– Passionate and proactive in delivering customer experience
– Experience in Escalation Handling/conflict management
– Excellent attention to detail, documentation, and organizational skills
– Excellent written and verbal communication skills in English
– Proactive qualities with the willingness to learn
– Ability to multi-task, prioritize, and manage time effectively
– Stable internet connection (at least 10 -15 Mbps)
– Flexibility to work in shifts as needed, including extended hours weekends, and holidays
Alamat Lengkap
| Provinsi | DKI Jakarta |
| Kota | Jakarta Selatan |
| Alamat | PT. ADVANCE GROUP INDONESIA, Jl. Bangka Raya No.10c, RT.2/RW.5, Pela Mampang, Mampang Prapatan, South Jakarta City, Jakarta 12720 |
| Map | Google Map |
Keuntungan Kerja
- Mendapat pengalaman kerja
- Bonus jika lembur
- Diajari terlebih dahulu
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
ADVANCE.AI is a data-driven financial technology company with multiple offices in Singapore, Beijing, Jakarta and Chongqing. In our quest to build a better financial world, one of our key goals is to revolutionize the credit system by creating a more holistic, accurate, and democratic alternative to existing credit scoring methods.
ADVANCE.AI was founded by a group of highly experienced talents who are from top-tier schools like Tsinghua, Stanford, CMU, UIUC, UPenn and have rich industrial experiences from Farrallon Capital, Goldman Sachs, Two Sigma, Amazon AWS, Accenture, Tencent and so on.
To learn more about us, please visit https://ww.advance.ai (https://ww.youtube.com/watch?v=XWe4c_n9b84) for more information.
Info Perusahaan
- Industri: Perbankan/Pelayanan Keuangan
- Ukuran Perusahaan: 51 - 200 pekerja
- Waktu Proses Lamaran: 27 hari
- Tunjangan dan Lain-lain: Tip, Jam Bekerja yang Panjang, Kasual (contoh: Kaos)
