Lowongan Kerja Yogyakarta Posisi Customer Spesialist di PT Artha Karya Pasifik

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Perusahaan	-
Posisi	Customer Spesialist
Tempat	Yogyakarta, Yogyakarta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min	Rp. 2.575.000
Gaji Max	Rp. 2.730.041

Job Description :

1. Serving as the voice of company by spending your days on the front-lines delivering best-in-class customer service;

2. Troubleshooting customer issues quickly and efficiently to improve the customer experience and customer journey;

3. Managing and maintaining customer database;

4. Conducting customer surveys regularly;

5. Moderating social and review channels to ensure customer complaints are addressed with empathy, timeliness, and transparency; and

6. Providing insights and reports to Marketing Lead as needed.

Qualifications :

1. Minimum 1-2 years of experience

2. Excellent communication and interpersonal skill

3. Proficient in Microsoft Office

4. Friendly, patient, and responsive in dealing with customers

5. Proactive, self motivated and good team

6. Good english communication skills

7. Willing to work on a shift schedule

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