Lowongan Kerja Jakarta Raya Posisi Customer Service di Joy You Pte. Ltd.

Info Loker

Perusahaan	Joy You Pte. Ltd.
Posisi	Customer Service
Tempat	Jakarta Raya
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 18.000.000
Gaji Max	Rp. 25.200.000

Who are we?

We are the Ragnarok Origin mobile game publishing team!

A group of MMORPGs, a group of gamers who focus on “giving the player the best experience”.

– Ragnarok Origin was launched in South Korea in July 2020, Japan in June 2021, North America in November 2021, Hong Kong, Macao and Taiwan in September 2022, and has continued to dominate the charts, with a total volume of over 2 billion at present;

– In the next 1-2 years, Ragnarok Origin will launch in Southeast Asia, the most important market;

– We have distribution rights in Southeast Asia, Hong Kong, Macao and Taiwan. RO, as the absolute head IP in Southeast Asia, is expected to total more than 10 billion water.

The essence of MMORPGs is to create a world in which the player experiences beauty, and with Ragnarok Origin we wanted the player to feel warmth and love. Our goal is to be the top 1 MMORPG of the year.

We look forward to having you with us to bring more players to witness every wonderful moment of Ragnarok Origin!

We provide you with:

1. Blockbuster game: Ragnarok Origin, a global product whose total revenue may exceed 10 billion;

2. Elite comrade-in-arms: global user growth team of over 100 million, working with you;

3. Deep authorization: Giving players extreme experience is our firm stand of publishing and operation. Under the integrated work system of research and operation, you will be deeply authorized to lead the work of the operation team and the direction of game operation;

4. Data-driven: The team has a strong data-driven thinking, a complete, practical data methodology that has experienced market verification (10 times + secondary growth), and a zero-internal friction team, which will open the door to a new world for you.

Job Description:

1. Responsible for handling users’ consultation, complaints and suggestions of overseas games online, and accurately recording users’ information;

2. Monitor the running state of the game and maintain the normal order of the game world;

3. Timely feedback and assist to deal with abnormal situations of the game, and communicate with users;

4. Analyze products and data, improve processes, improve service quality, and provide immediate feedback to emergent major problems;

5. Built/managed customer service team and optimized unreasonable processes.

Job Requirements:

1. Proficient in Filipino, which can be used as the working language; English as a plus

2. Love games, have experienced at least one MMORPG in depth, and be familiar with the systematic gameplay of the game;

3. Have a good sense of service and can work under great pressure;

4. Excellent team player, good at communication and helpful.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• No. Registrasi: 202215607Z