Lowongan Kerja Jakarta Selatan Posisi Customer Service Trainer di PT Finture Tech Indonesia

Info Loker

Perusahaan	PT Finture Tech Indonesia
Posisi	Customer Service Trainer
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pelatihan & Pengembangan, Pendidikan/Pelatihan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Job Description:

• Conduct training to call center CS existing & new joiner to ensure all the the CS team get familiar and keep updated with our product knowledge and procedures so that they can offer excellent service to users.
• Summarize training report feedback (Theory and Practice）
• Set up training knowledge mapping, adjust and implement the courses, optimizing CS soft skill.
• Be expert in video making according to products from user’s insight to boost customers’ understanding.

Requirement:

• Bachelor Degree or above, Passionate for training, 3+ years working experience, Fintech/Internet/Banking industry is preferred.
• Indonesian with English skill, have Chinese knowledge/background will be plus, Multicultural background.
• Have excellent language expression, good communication ( verbal and written )and facilitation skills, video course making, coordination abilities. Those who master certain psychological knowledge are preferred.
• Familiar with office software, especially good at Excel, video making tools, etc.
• Active with strong responsibility and willing to work in a fast paced environment.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Perbankan/Pelayanan Keuangan
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Pinjaman, Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)