Lowongan Kerja Jakarta Barat Posisi Customer Service Supervisor di PT Plus Ultra Abadi

Info Loker

Job Descriptions

• Overseeing the implementation of long-term and short-term target strategies.
• Checking the Customer Complaints web portal from OJK (APPK) and AFPI (Zendesk) and follow up with customers.
• Handling strategies that are executed in accordance with a predetermined strategy.
• The burden of SOPs carried out within the division under their authority in accordance with the standards already set.
• The load team under their authority works according to the existing needs.
• Supervise the work of the team under his authority.
• Conduct coaching & counseling for employees in need.
• Examine and submit reports to superiors.
• Report on manpower needs, especially if there are those who leave for replacement to Manager.
• Carry out guidance and supervision of work functions in accordance with work instruction.

Qualifications

• Experienced in the same position for at least 2 years.
• Minimum Bachelor’s degree, from all majors.
• Able to operate Microsoft tools.
• Good communication skills.
• Have good analytics.
• Can learn quickly, disciplined and adaptable.
• Having initiative and high work motivation.
• Able to work with Team.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Perbankan/Pelayanan Keuangan
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Kasual (contoh: Kaos)