Lowongan Kerja Tarakan Posisi Customer Service Representative di PT. Teknologi Perdana Indonesia

Our company is one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation and delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Indonesia.

Main Fuctions

• Processing requests and feedback from the company’s clients (live chat, outgoing calls, face-to-face meetings) about the quality of the services provided, handling objections and resolving conflict situations between service users;
• Assisting riders with the registration process in mobile app, as well as supporting them in resolving order related issues, photo report checks; 
• Assisting supervisor with promotional activities.

We offer

• Online training course from the first day of working;
• Stable monthly remuneration + annual revision & increment depending on your personal indicators\performance;
• Trial period to decide if this job is for you or not;
• On-site work, compact and well equipped office in Kec. Tarakan Tim., Kota Tarakan;
• Tech-savvy environment: corporate CRM, news portal\blog and work messenger;
• An experienced team of seniors that will share their expertise with you and help improve your skills;
• 5-day working week: Monday-Friday, 9am – 6pm;
• Possible career advancement and professional development.

Requirements

• Strong command of English;
• Customer Service/Sales experience will be a big plus;
• Positive attitude, friendly and outgoing personality;
• Excellent interpersonal and problem-solving skills;
• Computer literate (MS Office, CRM).