Lowongan Kerja Jakarta Pusat Posisi Customer Service Quality Assurance & Training Manager di PT Ewaysindo Makmur (Jakarta)

Info Loker

Perusahaan	PT Ewaysindo Makmur (Jakarta)
Posisi	Customer Service Quality Assurance & Training Manager
Tempat	Jakarta Pusat
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pelatihan & Pengembangan, Pendidikan/Pelatihan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Duties & Responsibilities:

a. Design, implement and improve quality standards

b. Analyze and analyze data to find areas for improvement/problems

c. Designing programs for quality improvement

d. Measuring staff performance in order to achieve KP

e. Train, motivate, control staff to ensure that methods are met, be it

through training or one-on-on

f. Receive reports from staff regarding problems, challenges and program

plans

g. Create reports to track progress (weekly, monthly, 3 months and yearly)

h. Devise a strategy for the area you want to improve

i. Reviewing running processes to determine whether they are in

accordance with company standards

j. Provide operational support based on analyzed data or findings and

recommendations that can lead to improvements

Requirements:

a. Minimum D3, preferably S1

b. Have minimum 2 years’ experience in the same field (preferably:

customer service)

c. Able to work with minimal guidance/supervision in a short time

d. Have good Microsoft office skills (word, excel, PowerPoint etc.).

e. Have good communication and presentation skills

f. Able to design strategies for improving the team or staff as a whole

g. Able to make reports and have good knowledge of problem solving

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Manajemen/Konsulting HR
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 14 hari
• Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)
• Lokasi: Jl. Borobudur No.08 Pegangsaan, Menteng