Lowongan Kerja Jakarta Raya Posisi Customer Service Quality Assurance di PT Cakap Upaya Sahaja Teknologi

Gambar PT Cakap Upaya Sahaja Teknologi Posisi Customer Service Quality Assurance
  • Loker diposting 2 tahun yang lalu

Telah rilis lowongan pekerjaan dengan sistem full time untuk posisi Customer Service Quality Assurance di perusahaan PT Cakap Upaya Sahaja Teknologi untuk kota/kab Jakarta Raya atau sekitarnya.

Kemampuan yang kita butuhkan ialah Pendidikan/Pelatihan & Pelatihan & Pengembangan serta orang yang jujur dan disiplin.

Perusahaan ini tidak memiliki kualifikasi yang spesifik terhadap calon pelamar sehingga kamu bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan ini tawarkan cukup kompetitif menurut dari kemampuan pekerja. Minimum upah yang kami berikan adalah UMR/UMP daerah masing-masing. Walaupun begitu semua dapat berubah menurut dari keputusan HRD.

Info Loker

Perusahaan PT Cakap Upaya Sahaja Teknologi
Posisi Customer Service Quality Assurance
Tempat Jakarta Raya
Tingkatan Kerja Tidak Terspesifikasi
Kualifikasi Tidak terspesifikasi
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Pelatihan & Pengembangan, Pendidikan/Pelatihan
Gaji Min Rp. 1.800.000
Gaji Max Rp. 5.500.000

Job description & requirements

What you will do 

Currently, we are looking for an experienced and motivated Quality Assurance to join our team. Take a look at the description below: 

– Supervise the work of Student Success team to ensure adherence to quality standards, deadlines, and proper procedures 

– Document all processes and FAQs, and work on continuous improvement 

– Achieve qualitative monitoring & scoring goals as established 

– Provide reports related with quality score of all agents on ongoing basis (daily, weekly, monthly)  

Requirement 

– Min. Diploma Degree 

– Good team player, positive attitude, eagerness to learn 

– Preferably has Min. 3 year experience as QA within Customer Service Area in Language Education industry 

– Driven and motivated 

– Excellent communication capability 

– Strong analytical and problem-solving skills

Skills

  • Quality Control
  • Customer Experience
  • Customer Service

Culture

THE COMPANY

What we stand for

We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling. 

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do. 

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues. 

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

  • Learning process (and acknowledging one’s learning process) is essential in our team. 
  • We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.
  • We appreciate not only great and fresh ideas but also how to turn them into real-world applications.
  • Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.

About the company
Cakap develops online learning applications with two-way interaction between students and professional teachers across the Asia Pacific region via video calls and text conversations.-

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Raya
Alamat -
Map Google Map

Keuntungan Kerja

  • Mendapat pengalaman kerja
  • Bonus jika lembur
  • Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

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Deskripsi Perusahaan

AboutC-US TECHNOLOGY

“We are not a team because we work together, we are a team because we respect, trust and care for each other”

We believe it’s not just our individual as a team but We (Client and US) are a team. We believe that our clients’ success is our success; we believe in professionalism, we consistently maintain high standards for service and consultants to be always able to bring the best team of consultants to bear on every single project.

Info Perusahaan

  • Industri: Akunting / Audit / Layanan Pajak
  • Ukuran Perusahaan: 1- 50 pekerja
  • Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta