Lowongan Kerja Kuta Posisi Customer Service di PT RADITYA ANUGERAH MEDIKA

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Perusahaan	PT RADITYA ANUGERAH MEDIKA
Posisi	Customer Service
Tempat	Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen)
Gaji Min	Rp. 5.575.000
Gaji Max	Rp. 6.075.000

About Revive Medical:

Revive Medical is a dynamic and expanding general healthcare clinic located in Bali,providing home visits and in clinic appointments. We are growing and seeking a dedicated Admin and Customer Service Officer to join our team to ensure a smooth and welcoming experience for our patients.

Job Description:

We are looking for an enthusiastic and detail-oriented Admin and Customer Service Officer to handle day-to-day administrative duties and provide excellent customer support. The ideal candidate should have a background in administrative work, experience in customer service, and a passion for healthcare.

Key Responsibilities:

Customer Service:

• Greet and assist patients and clients both in person and over the phone.
• Handle patient inquiries regarding home visit scheduling, clinic services, and appointments.
• Manage patient registration and ensure all required forms and paperwork are completed accurately.
• Act as the primary point of contact for patients, ensuring high-quality communication and problem-solving.

Administrative Duties:

• Manage the clinic’s schedule for home visits and in-clinic appointments.
• Coordinate patient records and ensure all files are updated and organized digitally.
• Assist in preparing and managing patient billing and invoicing.
• Manage correspondence and handle incoming and outgoing communication efficiently.
• Support the medical staff in administrative tasks and maintain the clinic’s smooth operation.

Requirements:

• Proven experience as an Administrative Assistant or in a Customer Service role, preferably in a healthcare setting.
• Strong organizational skills and ability to multitask.
• Excellent verbal and written communication skills in English and Bahasa Indonesia.
• Familiarity with medical record management is an advantage.
• Proficient in MS Office (Word, Excel, etc.) and other relevant office management software.
• A team player with a positive attitude and strong problem-solving skills.

Shift Times:

At Revive Medical, we operate with two shifts to ensure seamless support for our patients:

• Morning Shift: 7:00 AM – 3:00 PM
• Afternoon Shift: 3:00 PM – 11:00 PM

What We Offer:

• A competitive salary package.
• A friendly, professional, and supportive work environment.
• Opportunities for personal and professional growth in a rapidly expanding clinic.

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