Lowongan Kerja Bekasi Posisi Customer Service / Move Coordinator di AGS Fourwinds Indonesia

Info Loker

Perusahaan	AGS Fourwinds Indonesia
Posisi	Customer Service / Move Coordinator
Tempat	Bekasi
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Located at the interface of Sales and Operations, as well as internal and external stakeholders, this exciting client-facing role brings plenty of opportunities for personal and professional growth. Being part of the Customer Service team and responsible for the coordination of the successful international door-to-door removal of our clients, you will be:

• Communicating with customers via email, phone, chat to ensure utmost client satisfaction by displaying great customer care, setting and meeting expectations and regularly updating on the status of international removals incl. overall timeline, next steps etc.
• Planning, arranging and coordinating the international door-to-door removal process
• Preparing, collecting, checking, and consulting on export and import documentation
• Logistics coordination with shipping lines, airlines, operational teams, customs clearance agent and your counterparts: AGS colleagues in 97 countries and partners around the world.
• Identifying and proactively addressing/avoiding potential issues and risks including resolving client complaints

Profile/Requirements:

• MANDATORY! Very fluent in English, both verbal and written. English is the daily working language (only applications in English are considered for this role).
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills with the ability to clearly communicate and work effectively across teams and with a variety of people both inside and outside the organization.
• Ability to multi-task, prioritize and to meet tight deadlines. Ability to work under pressure with good personal organization skills.
• Very good administrative skills with high standards of accuracy, quality, and attention to detail
• Quick learner with eagerness and motivation for personal and professional growth.
• Minimum 2 years working experience in a client facing role
• Willing to be placed in Pondok Ungu, Medan Satria, Bekasi
• S1/Bachelor Degree with a minimum GPA of 3.00
• 23-30 years old.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Transportasi/Logistik
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 4 hari
• Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), BPJS
• Lokasi: Pondok Ungu, Medan Satria