Lowongan Kerja Jakarta Selatan Posisi Customer Service – Mandarin di PT Layanan Keuangan Berbagi

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Perusahaan	PT Layanan Keuangan Berbagi
Posisi	Customer Service - Mandarin
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	D3 (Diploma), D4 (Diploma), Sarjana (S1), Sertifikat Professional, SMA, SMU/SMK/STM
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Akuntansi / Keuangan, Perbankan / Jasa Finansial
Gaji Min	Rp. 7.000.000
Gaji Max	Rp. 10.000.000

Should you are someone who wanted to have a prospect career in Fintech and willing to learn from basic, you must apply for this position.

Kindly read the descriptions carefully.

RESPONSIBILITIES:

1. Responsible for translation work across various teams in the call center.

2. Manage customer service staff, monitor data, handle problem feedback, and handle complaints.

3. Handle online consultation user inquiries (according to the current workload).

4. It is necessary to monitor the messages on the company’s WeChat after working hours and during breaks. If there is an important problem, must immediately follow up the handling.

5. Improve customer service scripts and learn from the daily robot knowledge base.

6. Complete other tasks assigned by superiors.

REQUIREMENTS:

1. Good Mandarin skills, fluent in listening, speaking, reading, and writing.

2. Cheerful, proactive, communicative personality, able to coordinate well, and has strong organizational skills. Work experience in customer service for 1-2 years.

3. Flexible personal time, able to respond and handle work assignments outside working hours quickly.

4. Proficient in using office software.

5. NO MANDARIN ABILITY WILL NOT BE PROCESSED

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 8 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Bisnis (contoh: Kemeja), 09:00-18:00
• Lokasi: DBS Tower