Lowongan Kerja Banjarmasin Posisi Customer Service Logistic di PT. Meratus Line & Group

Gambar PT. Meratus Line & Group Posisi Customer Service Logistic (Banjarmasin)

Loker diposting 5 bulan yang lalu

Telah rilis loker dengan sistem full time untuk posisi Customer Service Logistic (Banjarmasin) di perusahaan PT. Meratus Line & Group untuk domisili Banjarmasin & South Kalimantan atau sekitarnya.

Pengalaman yang perusahaan kami inginkan ialah Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen) serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

Perusahaan kami tidak memiliki kualifikasi yang khusus terhadap pelamar sehingga kamu bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang kami tawarkan cukup kompetitif menurut dari kemampuan karyawan. Minimum upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan	PT. Meratus Line & Group
Posisi	Customer Service Logistic
Tempat	Banjarmasin
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview:

Customer Service Logistic Staff Banjarmasin

We are seeking an experienced Customer Service Logistic Staff in Banjarmasin to serve as the main liaison and supervisor for a key international principal (e.g. CMA CGM), coordinating all agency functions from commercial support to operational execution. Ensure service delivery excellence, compliance with principal SOPs, and efficient cross-functional coordination.

Key Responsibilities:

Act as the primary coordinator and SPOC between the principal and internal teams (CS, Ops, Commercial, Documentation).
Supervise and ensure execution of vessel schedules, slot management, bookings, cargo readiness, and port operations.
Oversee and validate all documentation processes (BL, manifest, DO, invoices) in line with principal standards.
Ensure timely reporting to principal as per SLA (daily, weekly, or voyage-based reports).
Monitor KPI performance, identify deviations, and lead corrective actions when service gaps arise.
Lead coordination meetings (internal & with principal), handle escalations, and ensure continuous communication flow.
Develop and update SOPs, workflows, and contingency plans for assigned principal.
Guide and support agency staff under the account to ensure alignment and consistency.
Liaise with external parties (port, customs, vendors) for operational facilitation and issue resolution.

Qualifications & Requirements:

Bachelor’s degree in Logistics, Business, or related fields
Min. 3–5 years experience in shipping, forwarding, or international logistics as Customer Service
Strong understanding of agency operations, export/import documentation, and port procedures
Excellent communication and stakeholder management skills (in English and Bahasa)
Demonstrated ability to lead coordination across departments and resolve complex service issues
Proficient in shipping/logistics systems and reporting tools (Excel, ERP, etc.)

Alamat Lengkap

Provinsi	South Kalimantan
Kota	Banjarmasin
Alamat	Jl. Ahmad Yani Km. 2
Map	Google Map

Keuntungan Kerja

Peluang pengembangan karir dan pertumbuhan.
Penghasilan yang stabil dan gaji rutin.
Lingkungan kerja yang kolaboratif dan tim yang solid.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Kami menghimbau agar Anda berhati-hati saat melamar pekerjaan dengan selalu memastikan iklan lowongan tersebut sesuai dengan profil perusahaannya.

Waspadalah jika Anda menemukan hal-hal di bawah ini :

Meratus Line tidak pernah memungut biaya apapun dalam proses rekrutmen.

Meratus Line tidak pernah bekerja sama dengan travel agent / biro perjalanan tertentu dalam proses rekrutmen.

Apabila Anda diminta untuk membayar sejumlah uang dalam bentuk pembayaran tiket pesawat dan hotel atau akomodasi lainnya agar diabaikan.

Apabila ada Panggilan wawancara di lokasi yang tidak sesuai dengan iklan yang tertera pada iklan lowongan.

Jangan memberikan data pribadi atau data keuangan Anda kepada siapapun.

Meratus is an Indonesian shipping company providing point-to-point transportation solutions. Operating a network of liner services connecting major ports in Indonesia and supported by owned offices throughout Indonesia, Meratus places strong emphasis on safety, quality and customer focus. Established in 1957 Meratus’ business has grown and now covers several sectors of shipping and transportation.

Ship owning and operating.

Operating container-liner services between the islands in Indonesia, including a direct service from Surabaya to Dili, East Timor with a fleet of 57 vessels and 40,00 box containers, Meratus offers an extensive and integrated shipping service-network consisting of currently 30 container liner services between Indonesia’s major ports.

Meratus also owns and operates multipurpose vessels capable of carrying project cargo and construction cargo that require bigger lifting capacity as well as long unobstructed cargo hold. All of Meratus’ vessels are Indonesian flag and capable of extended trading area in South East Asia, suitable for shipping construction projects and project logistics within Indonesia as well as international trading between ASEAN countries. Another service available from Meratus is ship’s agency in outports of Indonesia.

Logistics and freight forwarding.

Covering domestic and international shipments, this service is provided by affiliated company : MIF.

Coal transport and logistics.

The dry bulk logistics, including transhipment operations of offshore floating crane together with tug and barge owning-and-operating business is run by an affiliated company, Meratus Advance Maritim (MDM).

MDM operates several sets of powerful and modern tugs and jumbo, 394′ feet barges and 18,00 mtpd guarantee loading rate of offshore floating crane

Terminal operators and stevedores.

Operations in Tanjung Priok, Jakarta and Tanjung Perak Surabaya are carried out by affiliated companies.

Offshore supply vessels.

Partnership with Indonesia offshore shipping service provider, Wintermar, in the provision of four Platform Supply Vessels: WM. Makassar, WM. Sulawesi , WM. Natuna and WM. Pacific.

Meratus’ integrated and synergistic services in the shipping and transportation industry have attracted a number of leading multinational clients from various industry sectors including :

• Mining

• Manufacturing

• Chemical

• Project construction & installation

• Oil and gas

Info Perusahaan

Industri: Transportasi/Logistik
Ukuran Perusahaan: 2001 - 5000 pekerja
Waktu Proses Lamaran: 28 hari
Tunjangan dan Lain-lain: Asuransi Gigi, Tunjangan Pendidikan, Asuransi kesehatan, Olahraga (contoh: pusat kebugaran), Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)