Lowongan Kerja Cipondoh Posisi Customer Service Lead di PT. Mganik Grup Mitra Indonesia
- Loker diposting 4 bulan yang lalu
Perusahaan kami telah merilis lapangan pekerjaan dengan sistem full time untuk posisi Customer Service Lead (Nutritionist) di kantor PT. Mganik Grup Mitra Indonesia untuk daerah Cipondoh & Banten dan sekitarnya.
Pengalaman yang PT kami butuhkan ialah Pemimpin Tim/Supervisor (Call Center & Layanan Konsumen) serta orang yang jujur dan bertanggung jawab.
PT ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang khusus terhadap pelamar pekerjaan sehingga kamu bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.
Upah yang perusahaan tawarkan cukup kompetitif tergantung dari skill pekerja. Minimal upah yang kami berikan adalah Rp 2.000.000 - Rp 8.500.000.
Info Loker
| Perusahaan | PT. Mganik Grup Mitra Indonesia |
| Posisi | Customer Service Lead |
| Tempat | Cipondoh |
| Jenis Pekerjaan | Full Time |
| Spesialisasi Dibutuhkan | Pemimpin Tim/Supervisor (Call Center & Layanan Konsumen) |
| Gaji Min | Rp. 2.000.000 |
| Gaji Max | Rp. 8.500.000 |
Job Description:
- Lead and mentor the customer service team, providing guidance and support to ensure high-quality service delivery.
- Monitor team performance, set goals, and conduct regular performance reviews to ensure continuous improvement.
- Handle escalated customer inquiries, providing expert nutritional advice and solutions.
- Ensure that customer interactions are managed professionally, with a focus on empathy, accuracy, and efficiency.
- Identify areas for process improvement within the customer service operations and implement strategies to enhance efficiency and customer satisfaction.
- Analyze customer feedback and trends to drive improvements in service delivery and product offerings.
- Work closely with the product and marketing teams to ensure customer feedback is integrated into product development.
- Prepare and present regular reports on customer service metrics, team performance, and customer satisfaction levels.
- Use data-driven insights to recommend and implement improvements in customer service processes and team performance.
Job Requirements:
- Bachelor’s degree in Nutrition
- At least 3 years of experience in a customer service role, with a minimum of 2 years in a leadership position.
- Proven experience in providing nutritional advice or working in a nutrition-related field.
- Outstanding communication and interpersonal skills, with the ability to handle challenging customer interactions with professionalism and empathy.
- Proficiency in customer service software and tools.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Willing to work with a shifting system
Alamat Lengkap
| Provinsi | Banten |
| Kota | Cipondoh |
| Alamat | mGanik Group HQ - B30, Jl. Green Lake City Boulevard B No.30, Cipondoh, Tangerang City, Banten 15147, Indonesia |
| Map | Google Map |
Keuntungan Kerja
- Peluang untuk membangun pengalaman kerja.
- Hubungan sosial dan jaringan profesional yang berkembang.
- Akses ke sumber daya dan fasilitas perusahaan.
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
PT. Mganic Naturindo Cemerlang also know as mGanik Nutrition is a part of mGanik Group, a fast-growing health supplementation and care services in Indonesia that aspires to be the largest vertically integrated healthcare ecosystem from supply to retail.
Our first brand, mGanik Nutrition was founded in 2020 is currently the market leader for diabetes health products in the digital era.
Our second brand GOLO Ginseng, breaks any boundaries by offering products to support male vitality with a very unique brand communication and we are incubating more business models on our platform and aim to become a strong regional player in healthcare in Indonesia.
And our third brand, mGanik Care is a clinic that was established in early 2023 and built to provide the best service for diabetes and metabolic disease survivors.
Our teams are comprised of tightly-knitted, friendly, outgoing and awesome folks and we are always excited to welcome creative and innovative minded people to join and expand our growing family.
As a growing group company, we aspire to nurture and uphold engaging company culture and value, we trust and always instill in our value “DETAIL”:
DEPENDABLE : “We are reliable and can always be counted on.”
EFFICIENT : “We aim for A+ results and best achievements.”
TRANSPARENT : “We act as is and appear transparently to the values and qualities that we own.”
ATTENTIVE : “We care for the needs of others. We prioritize politeness & act of discipline.”
IMPACTFUL : “We believe that being impactful with the smallest thing we do, can lead to great results in helping others.”
LEARN : “We always learn, never give up to failures and always come back stronger.”
We are committed to give the best for our teams, we ensure:
- Fast growth career path to evolve your personal and professional skills
- High-degree of freedom to explore new ideas and innovation
- Monthly team bonding and weekly sports
- Friendly and dynamic work culture
- Free coffee and tea
As a part of our awesome team, we offer:
- Competitive Salary
- Insurance
- Transport and Position Allowance
- KPI Achievement Reward
- Sports Facilities
CHECK OUT OUR WEBSITE AND SOCIAL MEDIA:
Official Website :
https://ww.mganik.com/
https://mistergolo.co.id/
https://mganik.care/
Social Media mGanik Nutrition :
Instagram : @mganikofficial
Youtube : mGanik Channel
TikTok : @mganikofficial
Social Media GOLO Ginseng
Instagram : @mister_golo
Youtube : Mister Golo
TikTok : @mister.GOLO
Social Media mGanik Care
Instagram : @mganikcare
TikTok : @mganikcare
We are committed in continuing to develop our products and services with the aim of exploring more specific markets and helping more Indonesian society with education and health.
Info Perusahaan
- Industri: Kesehatan/Medis
- Ukuran Perusahaan: 51 - 200 pekerja
- Waktu Proses Lamaran: 13 hari
- Tunjangan dan Lain-lain: Tunjangan Pendidikan, Tip, Asuransi kesehatan, Pinjaman, Olahraga (contoh: pusat kebugaran), Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)
- Lokasi: Green Lake City
