Cari Lowongan Kerja

Lowongan Kerja Jakarta Pusat Posisi Customer Service Inbound Staff di PT Chubb General Insurance Indonesia

Gambar PT Chubb General Insurance Indonesia Posisi Customer Service Inbound Staff

Loker diposting 1 tahun yang lalu

Kami merilis lapangan pekerjaan dengan sistem kontrak untuk posisi Customer Service Inbound Staff di kantor PT Chubb General Insurance Indonesia untuk domisili Jakarta Pusat dan sekitarnya.

Skill yang usaha kami inginkan adalah Pelayanan & Layanan Pelanggan serta orang yang mampu mengemban pekerjaan dengan baik.

Kami memberikan kualifikasi yang perusahaan kami butuhkan adalah minimum Sarjana (S1). Merupakan peraturan yang PT kami berikan.

Gaji yang perusahaan tawarkan cukup kompetitif tergantung dari pengalaman pekerja. Rata-rata upah yang kami berikan adalah Rp 1.800.000 - Rp 5.500.000.

Info Loker

Perusahaan	PT Chubb General Insurance Indonesia
Posisi	Customer Service Inbound Staff
Tempat	Jakarta Pusat
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Responsibilities:

Interact with customers to provide information in response to inquiries about products, services, claims, billing etc. and to handle and resolve complaints.
Follow established guidelines and SOPs to respond to customers’ inquiries and resolve concern in an accurate, timely, empathetic and professional manner.
Ability to work in one or multiple queues/skill sets over various customer contact channels.
Ability to quickly learn and utilize multiple systems to handle customer inquiries and requests.
Continually maintain working knowledge of all company products and services.
Accurately document contacts and follow-up actions in accordance with established guidelines.
Analyse issues and recommend alternate solutions to ensure effective resolution.
Escalate issues to management when required.
Be a team player and contribute to service excellence delivery by achieving set KPIs in productivity and quality.

Requirements:

Bachelor of Arts in any major
At least 1-year experience in a Customer Service role in financial institutions, preferably banking and/or insurance, however we will consider fresh graduates with passion in servicing others
Sufficient English language proficiency both written and oral
Willing to work with dynamic shifting times both within and outside normal business hours and days.
Excellent communication skills and phone courtesy, ability to understand customer’s requirements quickly and convey messages to customers in clear and concise manner
Warm, empathetic and cheerful personality
Able to maintain consistent positive attitude when handling challenging customers and in general
MS Office proficiency

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Pusat
Alamat	PT Chubb General Insurance Indonesia, Kem Tower, Lantai 8, Jl. Landas Pacu Barat No.2, RT.15/RW.10, South Gunung Sahari, Kemayoran, Jakarta, 10610
Map	Google Map

Keuntungan Kerja

Mendapat pengalaman kerja
Bonus jika lembur
Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

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Deskripsi Perusahaan

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,00 people worldwide. Additional information can be found at: chubb.com.

Info Perusahaan

Industri: Asuransi
Ukuran Perusahaan: 501 - 1000 pekerja
Waktu Proses Lamaran: 28 hari
Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Waktu regular, Senin - Jumat, Formil (contoh: Kemeja + Dasi)
Lokasi: KEM Tower