Lowongan Kerja Kuta Posisi Customer Service – Hospitality di Teleperformance

Info Loker

Perusahaan	Teleperformance
Posisi	Customer Service - Hospitality
Tempat	Kuta
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen)

Qualifications:
– Minimum D3 / S1 any major
– Minimum GPA 2.75
– Experience minimum 2 year in hospitality or travel industry
– Fluent in English both of Written and Speaking (Minimum B2 level required)
– Communicative
– Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
– Willing to be placed in BALI

Responsibility:
– Answering an Incoming calls and Respond to Email
– Handle Customer Inquiries by calls and email
– Provide Customers about Product and Service Information
– Identify and Escalate Priority Issues
– Documenting All Information According to Standard Operating Procedures
– Complete All Chat Logs
– Updating customers profile into computer
– Conduct customer surveys to ascertain level of customer service
– Able to quickly locate user problems and provide solution

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Call Center/IT-Enabled Services/BPO
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)