Lowongan Kerja Surakarta Posisi Customer Service Bahasa Transportasi Online Solo di Teleperformance

Info Loker

Perusahaan	Teleperformance
Posisi	Customer Service Bahasa Transportasi Online Solo
Tempat	Surakarta
Tingkatan Kerja	Lulusan baru/Pengalaman kerja kurang dari 1 tahun
Kualifikasi	D3 (Diploma), D4 (Diploma), Diploma Pascasarjana, Gelar Professional, Magister (S2), Sarjana (S1), Sertifikat Professional
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Overview

This recruitment process is one round until online psychotest. Please prepare your time and make sure you are ready before starting it.

Responsibilities

• Answering an Incoming Calls, Chats and Respond to Emails.
• Handle Customer Inquiries by Email and Social Media.
• Provide Customers about Product and Service Information.
• Identify and Escalate Priority Issues.
• Documenting All Call Information According to Standard Operating Procedures.
• Complete All Call Logs.
• Updating customers profile into computer.
• Conduct customer surveys to ascertain level of customer service.

Qualifications

• Bachelor’s degree or equivalent diploma
• 1 years’ work experience in e-commerce service handling
• Excellent written and verbal communication skills in Bahasa (English Passive)
• Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
• Flexible for shifting schedule and changes along with it.
• Ability to handle high volumes during promotions and peak seasons.

Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Call Center/IT-Enabled Services/BPO
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)