Lowongan Kerja Semarang Posisi Customer Relationship Officer di PT Internet Mulia Untuk Negeri (NEXA)

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Perusahaan	PT Internet Mulia Untuk Negeri (NEXA)
Posisi	Customer Relationship Officer
Tempat	Semarang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen Akun & Relasi (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Job Description

• Documenting processes and logging technical issues, as well as customer compliments and complaints

• Identifying customer needs and taking proactive steps to maintain positive experiences and up selling.

• Tracking customer experiences across online and offline channels, devices, and touchpoints.

• Analyzing customer feedback on product ranges and new releases, as well as preparing reports.

Requirements :

• Strong analytical and planning skills;

• Good communication and presentation skills;

• Excellent problem-solving skills;

• Great interpersonal and relationship-building skills

• Have interested in selling field

• Exceptional interpersonal skills and a client-centered approach

NEXA is a growing company based in Semarang, Indonesia, operating in the field of information technology. As a One Stop Solution ICT Service Provider, NEXA offers a wide range of comprehensive services to support the digital transformation of businesses across Indonesia with next-generation technology.

Our products and solutions include Nexa Tel, Nexa Apps, Nexa Data, Nexa Digital, and Nexa Solution, all designed to help clients enhance efficiency, competitiveness, and technological readiness in a holistic way.

Why Join NEXA?

✅ A collaborative work culture that values open communication and mutual support.
✅ A strong focus on achieving excellent results with the highest level of professionalism.
✅ A positive, inspiring environment that welcomes new ideas.
✅ Opportunities for continuous learning and personal development.

For more information, please visit our website at https://nexa.net.id/.

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 28 hari
• Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), BPJS Kesehatan dan Ketenagakerjaan, Tunjangan Tidak Tetap, Uang Makan