Lowongan Kerja Jakarta Pusat Posisi Customer Relationship Management di PT. Tanamera Kopi Indonesia

Gambar PT. Tanamera Kopi Indonesia Posisi Customer Relationship Management
  • Loker diposting 1 tahun yang lalu

Dibutuhkan!! loker dengan sistem full time untuk posisi Customer Relationship Management di perusahaan PT. Tanamera Kopi Indonesia untuk domisili Jakarta Pusat dan sekitarnya.

Pengalaman yang perusaahan butuhkan adalah Layanan Kesehatan & Farmasi serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

PT ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang spesifik terhadap calon pelamar sehingga anda dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang kami tawarkan cukup kompetitif menurut dari pengalaman pekerja. Minimal upah yang kami berikan adalah Rp 1.800.000 - Rp 5.500.000.

Info Loker

Perusahaan PT. Tanamera Kopi Indonesia
Posisi Customer Relationship Management
Tempat Jakarta Pusat
Tingkatan Kerja Tidak Terspesifikasi
Kualifikasi Tidak terspesifikasi
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Farmasi, Layanan Kesehatan
Gaji Min Rp. 1.800.000
Gaji Max Rp. 5.500.000

Key Responsibilities:

  1. Loyalty Program Development: Design and implement a comprehensive loyalty program tailored to the needs of the F&B industry, considering customer preferences, market trends, and competitive landscape. Develop strategies to attract new customers, retain existing ones, and encourage repeat visits.
  2. Customer Data Analysis: Utilize customer data, feedback, and insights to identify trends, preferences, and opportunities for improvement. Conduct regular analysis of customer behaviour, purchasing patterns, and demographics to develop targeted marketing campaigns and personalized offers.
  3. Customer Relationship Management: Build and nurture strong relationships with customers through effective communication, personalized interactions, and excellent customer service. Identify and address customer concerns promptly to ensure customer satisfaction and loyalty.
  4. Marketing and Promotional Campaigns: Develop and execute targeted campaigns aimed at increasing customer engagement, promoting new products or services, and driving loyalty program participation. Monitor campaign effectiveness and make data-driven adjustments as needed.
  5. Training and Education: Provide training and support to the F&B staff to ensure they understand the importance of customer loyalty and are equipped to deliver exceptional customer experiences. Foster a customer-centric culture within the organization.
  6. Feedback and Performance Measurement: Develop and implement methods to gather customer feedback, including surveys, reviews, and other relevant channels. Analyze customer feedback and metrics to measure the success of loyalty initiatives, identify areas for improvement, and make data-driven recommendations.
  7. Cross-functional Collaboration: Collaborate with cross-functional teams, including operations, finance, and IT, to ensure seamless implementation and execution of loyalty programs. Work closely with these teams to align processes, systems, and resources to support customer loyalty efforts.
  8. Competitive Analysis: Conduct competitive analysis to benchmark loyalty programs and identify areas for differentiation. Stay informed about industry trends, competitor initiatives, and emerging loyalty technologies to maintain a competitive edge.

Qualifications and Skills:

  1. Bachelor’s degree in marketing, business administration, or a related field (or equivalent experience).
  2. Strong understanding of the F&B industry, including market trends, consumer preferences, and competitive landscape.
  3. Excellent communication and interpersonal skills to build relationships with customers and internal stakeholders.
  4. Proficiency in customer relationship management (CRM) systems, data analysis tools, and loyalty management software.
  5. Data-driven mindset with excellent analytical skills to interpret customer data and make informed decisions.
  6. Proficient in using data analysis tools, such as Excel, Google Analytics, or similar platforms, to derive insights and track program performance.
  7. Knowledge of digital marketing strategies and channels, including email marketing, social media, and mobile applications, to engage and communicate with customers effectively.
  8. Knowledge of customer service principles and practices to ensure exceptional customer experiences throughout the loyalty journey.
  9. Up-to-date knowledge of privacy laws, data protection, and customer consent requirements to ensure compliance with relevant regulations.
  10. Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment.
  11. Creative thinking and problem-solving abilities to develop innovative loyalty initiatives and promotional campaigns.

Persyaratan minimum:

  • Mencari kandidat yang bisa bekerja pada hari kerja
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Pusat
Alamat Tanamera Coffee & Roastery Plaza Indonesia, The Plaza Office Tower Lobby, Jl. M.H. Thamrin, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Map Google Map

Keuntungan Kerja

  • Mendapat pengalaman kerja
  • Bonus jika lembur
  • Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

PT. Tanamera Kopi Indonesia adalah perusahaan yang bergerak di bidang roasting, mengolah, dan menjual berbagai macam kopi berasal dari Indonesia. Kami berusaha untuk menjadikan setiap produk kopi kami sebagai simbol keunikan dan kejayaan kopi lokal dengan mengkombinasikan aroma, karakter, dan keunggulan alam Indonesia.

Info Perusahaan

  • Industri:
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta