Lowongan Kerja Tangerang Posisi Customer Relation Officer Tangerang Area di EF English First Swara Group

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Perusahaan	EF English First Swara Group
Posisi	Customer Relation Officer Tangerang Area
Tempat	Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

The Progress Advisor/Customer Relation Officer is a crucial role among students, parents, and teachers; you work as a coordinator and a supporter. You always accompany the students and orientate their growth step by step.

You will:

• Manage courses’ schedule and progress
• Communicate among course teachers, parents, and kids to track the teaching quality and study results, keep a solid relationship with all customers, and achieve the renewal target
• Achieve the targets of retention, referral, and customer satisfaction
• Handle the complaints and suggestions
• Other duties and responsibilities assigned by the company when needed

You have/are:

• Love children and care about their growth
• Bachelor’s degree or above, Education or English majors are preferred
• Excellent self-learning ability
• Open-minded, willing to communicate with people, good communication skill
• Good team player
• Focus on details
• Good planning and organizing ability, flexible work, and dealing with uncertainties.
• Good service sense
• Good at emotion management
• Fluent in both oral and written English.
• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Able to work on weekends (the off-days will be between Mon. to Fri.)

This position will be placed in :

• EF Gading Serpong
• EF Tangerang City
• EF Ciledug
   

Benefit : 

1. BPJS Ketenagakerjaan
2. BPJS Kesehatan
3. Incentive/commission & Reward based on performance
4. Training & Development
5. THR
6. Annual Leave

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Deskripsi Perusahaan

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