Lowongan Kerja Posisi Customer Relation Officer di PT Hellenoz Gilang Mandiri Intiprima

Info Loker

We are looking for talented people, who have the same passion and willing to have the same vision with us, with the job description and qualifications below:

Job Description:

• Conduct phone or in-person conversations with customers to provide product or service information, confirm orders or cancel accounts, or record complaint details.
• Maintain records of consumer conversations and transactions, including details of questions, complaints, and comments; and include consumer decisions.
• Resolve customer service issues or bills by performing tasks such as refunding, adjusting bills, or replacing goods. Check to ensure that the changes made have resolved the consumer’s issue.
• Contacting consumers in response to inquiries, notifying them of investigation results, or following up on consumer inquiries or complaints
• Refer unresolved consumer complaints to other departments for further investigation.

Qualification:

• At least have 1 (one) year of working experience in the related field is required for this position.
• Have a good communication skills
• Target Oriented, excellent communication, interpersonal, negotiation skill, problem-solving, detail oriented and presentation skill
• Good analytical thinking
• Willing to be placed in Jakarta Utara or Jakarta Pusat area

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Manufaktur/Produksi
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 15 hari
• Tunjangan dan Lain-lain: Bisnis (contoh: Kemeja), BPJS Kesehatan & BPJS Ketenagakerjaan