Lowongan Kerja Tangerang Posisi Customer Relation Management Assistant Manager di PT Everbesindo Surya Jaya

Info Loker

Perusahaan	PT Everbesindo Surya Jaya
Posisi	Customer Relation Management Assistant Manager
Tempat	Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Pemasaran & Komunikasi)
Gaji Min	Rp. 15.075.000
Gaji Max	Rp. 18.075.000

Everbest is seeking a CRM Lead to drive the strategy and execution of programs to increase the lifetime value of customers at Everbest. The right candidate is a hands-on, self-starter with a proven track record of growing our customer retention at a retail business, preferably in fashion. This is a high exposure, high impact role that will shape the company’s customer relationship management and marketing efforts driving a consistent strategy and approach. We’d love to hear from you in you are whip-smart, extremely detail-oriented, and highly organized, with a laser-beam focus on process and a passion for fashion! You must also be hands-on, with a willingness to roll-up your sleeves in day-to-day execution with your fellow team-mates.

Your day-to-day:

• Create, maintain, monitor and optimize CRM programs
• Evaluation CRM Systems
• Responsible for member benefit
• Create CRM Calender & monthly
• Collabs with ops to eradicate fraud from employee and members
• Responsible for acquisition new member, retention program
• Make program for loyalty member
• Controling all channel communication: email, WA (chat to shop)
• Responsible for conversion voucher CRM
• Controling CS
• Folow up vendor for technical issue

We’d love to hear from you if you have:

• Ability to manage multiple channels and teams
• 2-3+ years running and executing enterprise level communication plans across multiple marketing verticals
• Experience running successful social campaigns
• Creative enough to create Member Activity for offline and online
• Strong analytical background. “Gut” analytics are nice, data-driven results are even better! UTMs and tracking parameters are your second language
• Strong management experience. How do you motivate team members?
• Strong track record of creating and monitoring customer lifecycle campaigns
• Ability to troubleshoot issues in content, development, coding and tracking challenges in email, push, social, and other marketing channels
• Intermediate to advance English communication skills

#everbest #tracce #EVB #crm #crmassistantmanager #customerrelation #retail

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Retail/Merchandise
• Ukuran Perusahaan: 201 - 500 pekerja
• Waktu Proses Lamaran: 25 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Olahraga (contoh: pusat kebugaran), Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
• Lokasi: Atang - Benda