Lowongan Kerja Surakarta Posisi Customer Operations Surakarta di Dealls

Gambar Dealls Posisi Customer Operations Surakarta (SeaBank Indonesia)
  • Loker diposting 4 bulan yang lalu

Telah rilis lowongan pekerjaan dengan sistem kontrak untuk posisi Customer Operations Surakarta (SeaBank Indonesia) di perusahaan Dealls untuk kota/kab Surakarta & Jawa Tengah dan sekitarnya.

Pengalaman yang perusaahan inginkan ialah Layanan Konsumen โ€“ Call Center (Call Center & Layanan Konsumen) serta orang yang mampu bekerja dengan tekun.

PT ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang spesifik terhadap pelamar pekerjaan sehingga kamu dapat mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan tawarkan cukup kompetitif tergantung dari kemampuan karyawan. Anda dapat menegosiasikan gaji yang sesuai dengan HRD.

Info Loker

Perusahaan Dealls
Posisi Customer Operations Surakarta
Tempat Surakarta
Jenis Pekerjaan Kontrak
Spesialisasi Dibutuhkan Layanan Konsumen โ€“ Call Center (Call Center & Layanan Konsumen)

Job description & requirements

๐Ÿ™Œ๐Ÿป About Us

SeaBank is a digital financial institution. We are a tech-based banking company, providing customers the convenience of banking 24/7 from home or anywhere, through smartphones. SeaBank aims to become the countryโ€™s Bank with Digital Services destination via ongoing product optimization and cutting-edge technology, providing a seamless and enjoyable user experience. Prior to being acquired by SEA in 2021, SeaBank was known as PT Bank Kesejahteraan Ekonomi (BKE), a bank that was established in 1992. SEA (NYSE: SE) is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Together with Sea, SeaBank’s mission is to better the lives of consumers and small businesses in our region with technology. The SeaBank team is rapidly growing. We are on the lookout for talent who have the drive to shape the future of banking industry and serve the underserved segment in Indonesia. If you are excited by innovation and the new ways of banking, SeaBank could be a place for you. 

๐Ÿ’ฐSalary

Very competitive

๐Ÿ‘‘ Job Role

  • Conduct the standards and procedures that apply in communicating with customers.
  • Processing customer request, clarifying information, and resolving every problem, to provide alternative solutions related.
  • Documenting all interactions with customers in the Call Center Database (CRM), for further use if needed.
  • Forming and creating sustainable relationships with customers by making extra efforts to build closeness with customers.
  • Following up on complaints/feedback and liaising the complaints/feedback submitted by customers to be followed up (either directly carried out in place or escalated to the relevant units).
  • Maintain and improve the quality of services by following the guidelines in order to meet quality standards as stated in the SOP/TGU.

โ›ฉ๏ธ Requirements

  • Minimum 0-1 year of experience in Customer Operations or related positions.
  • Minimum Diploma Degree from any field.
  • Must be willing to work in shifts.
  • Experience in responding to customer queries in a timely and accurate way, via phone, email, or chat.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Good communication and presentation skills.

๐ŸŽ Perks

  • Bonus System
  • Medical Leave
  • Team Building
  • Professional Development
  • Wellness Program

Skills

  • Customer Acquisition
  • Customer Experience
  • Customer Relationship Management

Culture

Check out more here – https://talent.usedeall.com/

About the company
Deall is a curated job portal, where only the talents we have curated can apply to vacancies.

Alamat Lengkap

Provinsi Jawa Tengah
Kota Surakarta
Map Google Map

Keuntungan Kerja

  • Gaji yang stabil dan penghasilan rutin.
  • Peluang pengembangan karir dan pelatihan.
  • Lingkungan kerja yang kolaboratif.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Info Perusahaan

  • Industri:
Loker ini cocok untuk anda yang tinggal di provinsi: Jawa Tengah