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Lowongan Kerja Jakarta Raya Posisi Customer Operation Specialist di PT. HITACHI SAKTI ENERGY INDONESIA

Gambar PT. HITACHI SAKTI ENERGY INDONESIA Posisi Customer Operation Specialist
  • Loker diposting 9 bulan yang lalu

Perusahaan kami telah merilis lowongan pekerjaan dengan sistem full time untuk posisi Customer Operation Specialist di kantor PT. HITACHI SAKTI ENERGY INDONESIA untuk daerah Jakarta Raya atau sekitarnya.

Kemampuan yang kita butuhkan ialah Layanan Konsumen – Call Center (Call Center & Layanan Konsumen) serta orang yang jujur dan disiplin.

PT ini tidak memiliki kualifikasi yang khusus terhadap pelamar sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Upah yang perusahaan kami tawarkan cukup kompetitif menurut dari skill pekerja. Minimal upah yang kami berikan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan PT. HITACHI SAKTI ENERGY INDONESIA
Posisi Customer Operation Specialist
Tempat Jakarta Raya
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

Customer Operation Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Customer Operation Specialist for Motion business, you will be responsible for providing internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinating with relevant resources to have complete case ownership and to increase customer satisfaction.
Reporting to Customer Support Manager, you will be ensuring a positive customer experience throughout the entire process.
This position is based in Jakarta, Indonesia.

Your responsibilities

  • Ensuring the resolution of customer issues (e.g., order, technical, payment) by coordinating with sales, operations, supply chain management and other internal and/or external teams. Coordinating resolution with after-sales service and/or spare parts teams
  • Recommending appropriate solution for customer requests and coordinating with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place
  • Informing customers about issue status based on inputs and clarifies any questions
  • Preparing and analyzing regular statistics (e.g. forecast) using available tools and collecting relevant information service
  • Developing, implementing and maintaining customer support processes. Participating in customer support related development projects (e.g. tools, competences, resources)
  • Tracking regular target performance and provides results to management

    • Your background

  • Bachelor’s degree in any related major
  • Minimum experience 2-3 years in related area
  • Have experience in handling customer issue
  • Good analytical thinking and problem solving
  • Have strong communication skill

    • Benefits

  • Life insurance
  • Accident insurance
  • Flexible work practices

    • More about us

    ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.
    We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
    Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated
    Work model: hybrid #LI-hybrid

    Alamat Lengkap

    Provinsi DKI Jakarta
    Kota Jakarta Raya
    Map Google Map

    Keuntungan Kerja

    • Gaji yang stabil dan penghasilan rutin.
    • Peluang pengembangan karir dan pelatihan.
    • Lingkungan kerja yang kolaboratif.

    Lamar kerja

    Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

    Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

    Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

    Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

    Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

    Semoga sukses mendapat pekerjaan yang diinginkan.

    Lamar Sekarang Laporkan

    Intruksi Melamar Pekerjaan

    1. Buka link "Lamar Sekarang" di atas
    2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
    3. Jika sudah mendaftar kalian bisa langsung login
    4. Promosikan diri anda lewat form lamaran kerja yang tertara
    5. Selesai, silahkan tunggu.

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    Deskripsi Perusahaan

    Info Perusahaan

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