Lowongan Kerja Jakarta Pusat Posisi Customer Experience Manager di EF English First

Info Loker

Perusahaan	EF English First
Posisi	Customer Experience Manager
Tempat	Jakarta Pusat
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

CUSTOMER EXPERIENCE MANAGER

This role provides support to EF Kids and Teens centers across Indonesia with the aim of increasing customer satisfaction and driving customer retention and referrals.

We are looking for someone who has:

• at least two years of management experience (preferably in customer experience, hospitality, or education management)
• experience in successfully managing projects from start to finish
• strong communication skills and a collaborative nature
• an analytical mind, and the ability to read reports, and identify trends
• the vision to identify opportunities to improve the customer journey for our students and their parents
• a passion for traveling

We’re looking for someone who can:

• increase customer satisfaction and drive customer retention and referrals
• map the customer journey and identify opportunities to improve the customer experience
• guide service teams in handling customer concerns or complaints
• implement new strategies for driving customer satisfaction 

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Pendidikan
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 22 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Smart Casual
• Lokasi: Bintaro Sektor 3