Lowongan Kerja Tangerang Posisi Customer Care Staff di PT Aneka Bintang Gading

Job Description : 

Handling customer phone calls, emails, or messages (chat/messages) according to good service standards. 

• Providing information about the company’s products or services (Reservations, Events, and Outlet Information). 
• Summarizing customer interactions both through the system and personally.
• Resolving customer issues or providing solutions to company regulations.
• Adhering to the company’s customer service procedures and policies. 5. 
• Collaborating with internal company members to provide solutions for customers.

  Requirements :
   

• Diploma degree
• Experience 1 year in Customer Service
• Excellent communication and interpersonal skills.
• Familiarity with the product or service offered by the company.
• Proficiency in relevant software applications and SAAS or CRM systems.
• Strong problem-solving abilities.
• Attention to detail and organizational skills.
• Excellent time management.
• Ability to work collaboratively with cross-functional teams.
• Proficient in English or Mandarin will be a plus point