Lowongan Kerja Tangerang District Posisi Crm Specialist di Antikode

Info Loker

Perusahaan	Antikode
Posisi	Crm Specialist
Tempat	Tangerang District
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pengembangan Bisnis Baru (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Job description & requirements

We’re looking for a team member in our fast-growing company as a Customer Relationship Management Specialist. You’ll be responsible for handling any number of different types of projects, which may involve conducting research, brainstorming ideas, and creating strategies for clients.

Job Descriptions

• Develop and implement effective CRM strategies tailored to meet the unique needs and goals of each client.
• Analyze customer data and market trends to identify opportunities for optimization and growth.
• Recruit, train, and lead a team of CRM professionals to ensure the successful execution of client campaigns.
• Foster a collaborative and innovative team culture that encourages continuous learning and development.
• Act as the primary point of contact for clients, understanding their business objectives and translating them into actionable CRM strategies.
• Conduct regular client meetings to provide updates, gather feedback, and identify areas for improvement.
• Oversee the end-to-end implementation of CRM campaigns, ensuring seamless execution and delivery of results.
• Utilize CRM tools and platforms to automate processes and optimize customer interactions.
• Analyze CRM data to measure the success of campaigns and provide actionable insights to clients.
• Prepare and present comprehensive reports on campaign performance, making data-driven recommendations for improvement.

Job Requirements

• Bachelor’s degree in Marketing, Business, or a related field. Master’s degree is a plus.
• Proven experience in CRM management and strategy development, preferably in an agency setting.
• Demonstrated success in managing and growing client relationships.
• Proficient in CRM tools and platforms (e.g., Insider, MoEngage, Braze, OneSignal).
• Strong analytical skills with the ability to interpret complex data sets.
• Excellent leadership skills with a track record of developing and managing high-performing teams.
• Strong communication and interpersonal skills, with the ability to effectively engage with clients and internal teams.
• Ability to adapt to a fast-paced environment and stay ahead of industry trends.
• Proven track record of implementing innovative CRM solutions for business growth.

Skills

• Marketing
• CRM
• Analytics & Reporting

Culture

Working in Antikode is fun and challenging at the same time in a homey environment. We’re working on interesting projects from multiple clients in various industries such as:

Lifestyle / F&B: 

McDonald’s Indonesia, Ismaya Group, Union Group, Biko Group, Plataran Group, Ateria, Legit, Burgreens, Chatime, etc.

Retail: 

Compass, Makeover, Alfamart, MAP Club, etc.

Entertainment: 

Disney+, RANS, KUY!, etc.

Banking: 

BCA, Mandiri, OCBC NISP, CIMB Niaga, BTPN Jenius, BRI, BNI, UOB, etc.

Telco:

XL, Telkomsel, AXIS, Indosat, etc.

Insurance: 

FWD, Avrist, Prudential, Tokio Marine, Dompet Aman, etc.

NFT Projects: 

Avarik Saga, Shark Outlaw Squad, Monaverse, Karafuru, Mindblowon, etc.

So continuous learning & exploration will be the heart of how we work and grow in Antikode.

You’ll also get

• Competitive salary & yearly bonus
• 13″ MacBook Air / Pro
• Health benefits (BPJS, Private Insurance, Telemedicine, Optical & Dental)
• Continuous personal improvement
• Cat & dog-friendly office
• Up to 15 days of leave
• Homey working space & casual environment
• Monthly fun activities
• Cross companies gathering (with Eatlah, SOSJ, Bitte Design, and Monstore)

About the company
Antikode is a UI/UX design and development company that aims to help clients from small-medium businesses to big brands from various industries to create their website and mobile apps user experiences from the design to the development.

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