Lowongan Kerja Jakarta Selatan Posisi Content Moderator E-commerce di Teleperformance
- Loker diposting 2 tahun yang lalu
Dibutuhkan!! loker dengan sistem full time untuk posisi Content Moderator E-Commerce (Jakarta Selatan) di tempat usaha Teleperformance untuk domisili Jakarta Selatan dan sekitarnya.
Kemampuan yang perusaahan butuhkan ialah Penjualan / Pemasaran & E-commerce serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.
Perusahaan kami tidak memiliki syarat yang khusus terhadap pelamar sehingga kamu dapat mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.
Gaji yang perusahaan kami berikan cukup kompetitif menurut dari kemampuan pekerja. Rata-rata upah yang kami berikan adalah Rp 1.800.000 - Rp 5.500.000. Tapi itu semua dapat berubah menurut dari keputusan HRD.
Info Loker
| Perusahaan | Teleperformance |
| Posisi | Content Moderator E-commerce |
| Tempat | Jakarta Selatan |
| Tingkatan Kerja | Lulusan baru/Pengalaman kerja kurang dari 1 tahun |
| Kualifikasi | Tidak terspesifikasi |
| Jenis Pekerjaan | Full Time |
| Spesialisasi Dibutuhkan | E-commerce, Penjualan / Pemasaran |
| Gaji Min | Rp. 1.800.000 |
| Gaji Max | Rp. 5.500.000 |
Customer Success Moderator Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Responsibilities and Accountabilities.
Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
Review Product related moderation from seller and creator to ensure they are within the guidelines.
Co-ordinate with other functions of E-commerce Social Media Account business unit to complete the designated work to meet the team’s goal.
Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
Review contents within agreed latency SLA and standards of quality
Label Videos, Store Content and Text contents as per policy guidelines.
Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
Ensure adherence is met on all basic product related training and clear the exams.
Read, review, respond, and document user reports, reviews, and support tickets.
Perform reviews and research to provide excellent policy support.
Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.
Protect our ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
Identify needs and collaborate on projects to improve support tools and processes.
Basic Requirements
Bachelor’s degree or equivalent diploma (Fresh Graduate open to apply)
0-3 years’ work experience in content moderation or e-commerce service handling
Excellent written and verbal communication skills in English
Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
Flexible for shifting schedule and changes along with it.
Ability to handle high volumes during promotions and peak seasons.
Preferred Requirements
Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment)
Compliance or moderation operations experience is preferred.
Strong analytical and research skills
Knowledge Ability to work in a fast and evolving environment with detail-oriented focus.
Experience in E-Commerce buyer/seller/creator services and Trust and Safety guidelines is an added advantage.
Experience in Microsoft Office Suite is preferred.
Preferably to have a typing speed of at least 40 words per minute.
Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender.
Alamat Lengkap
| Provinsi | DKI Jakarta |
| Kota | Jakarta Selatan |
| Alamat | - |
| Map | Google Map |
Keuntungan Kerja
- Mendapat pengalaman kerja
- Bonus jika lembur
- Diajari terlebih dahulu
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.
We arethe largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.
Info Perusahaan
- Industri: Call Center/IT-Enabled Services/BPO
- Ukuran Perusahaan: 1001 - 2000 pekerja
- Waktu Proses Lamaran: 9 hari
- Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
