Lowongan Kerja Surakarta Posisi Contact Center Social Media di Teleperformance

Info Loker

Perusahaan	Teleperformance
Posisi	Contact Center Social Media
Tempat	Surakarta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Responsibilities:

– Provide timely support to creator through available communication channels (chat & call)

– Identify and escalate priority issues through proper channels.

– Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic creator inquiries.

– Help creators level-up by enhancing their activity level and participation in platform activities.

– Meet all key performance indicators set by the company and client.

– Work with other team members in identifying better ways in providing better creator support.

Qualification:

– Minimum D3 or bachelor’s degree from all majors.

– Good written and verbal communication skills in English & Bahasa (Will be tested during the recruitment process)

– Preferably have experience working with call center and service industry;

– Flexible for SHIFTING schedule and changes along with in

– Have strong customer service skills, verbal and written communication skills and empathy, rational decision-making;

– Preferably to have a typing speed of at least 50 words per minutes

– Fast learner and independent to work in the multi-LOB (chat & call)

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Call Center/IT-Enabled Services/BPO
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)