Lowongan Kerja Denpasar Posisi Coffee Technician di PT Expat Roasters Indonesia

Fuel your career as a Coffee Technician! Are you passionate about perfecting the art of coffee-making? Join our team as we brew up success, one cup at a time. Bring your expertise in coffee machinery maintenance and customer service to the table, and let’s create exceptional coffee experiences together. Apply now and become a vital part of our caffeinated journey!
 
We are seeking a skilled and dedicated Coffee Technician to join our team. The Coffee Technician will be responsible for installing, repairing, and maintaining coffee equipment and machinery, ensuring optimal performance and customer satisfaction. This position requires a strong technical background in coffee equipment, excellent problem-solving skills, and a passion for delivering exceptional service.

Responsibilities

• Install, troubleshoot, repair, and maintain various types of coffee equipment, including espresso machines, grinders, brewers, and accessories.
• Conduct preventive maintenance inspections and routine servicing of coffee equipment to ensure longevity and performance.
• Diagnose and resolve technical issues with coffee equipment promptly and efficiently, both on-site and remotely.
• Provide technical support and training to customers and internal staff on the operation and maintenance of coffee equipment.
• Collaborate with sales and customer service teams to address customer inquiries and ensure seamless communication regarding technical issues.
• Maintain accurate records of service calls, parts inventory, and equipment maintenance history.
• Stay updated on industry trends, product developments, and best practices in coffee equipment maintenance and repair.

Requirements

• High school diploma or equivalent; technical certification or relevant vocational training preferred.
• Proven experience as a Coffee Technician or similar role, with in-depth knowledge of coffee equipment mechanics and functionality.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and repair complex technical issues efficiently.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and team members.
• Detail-oriented with a focus on delivering high-quality workmanship and customer service.
• Ability to work independently and manage time effectively, with a flexible schedule to accommodate service calls and emergencies.
• Valid motorbike driving license and clean driving record; willingness to travel to customer locations as needed.