Lowongan Kerja North Kuta Posisi Client Relations Officer di Bnb Profits Property Management

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Perusahaan	Bnb Profits Property Management
Posisi	Client Relations Officer
Tempat	North Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen Akun & Relasi (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Key Responsibilities:

• Build and maintain strong relationships with property owners through personalized communication.

• Act as the main point of contact between the property owners and the company.

• Understand property owners’ needs, objectives, and expectations.

• Collaborate with Revenue Manager to develop strategic account plans to achieve revenue targets.

• Collaborate with internal teams to ensure the delivery of services meets owners expectations.

• Identify upselling and cross-selling opportunities.

• Negotiate contracts and agreements with owners.

• Address and resolve owners issues or concerns promptly.

• Work closely with internal teams to ensure timely resolution of problems.

• Clearly communicate the value proposition of services to property owners.

• Provide regular updates to property owners on project status, property conditions, and milestones.

• Stay informed about industry trends, market conditions, and competitors.

• Provide feedback to the company based on market trends and property owner’s needs

• Work closely with cross-functional teams to ensure a cohesive approach to property owners management.

• Monitor and ensure high levels of client satisfaction.

• Gather feedback from owners and use it to improve services.

• Maintain accurate and up-to-date records of property owner’s interactions.

• Contribute to the development of overall company strategy based on

• property owner’s feedback and market insights.

Requirements:

• Previous experience in fostering client relationships at least 1+ year, ideally in hospitality, service providers, or villa management.

• Strong understanding of customer service practices and managing client expectations.

• Excellent verbal and written English communication skills to engage with clients, provide updates, and respond to inquiries.

• Ability to coordinate effectively with internal teams and external partners to ensure smooth operations.

• Skilled in resolving issues quickly to maintain high levels of customer satisfaction.

• Proven ability to build and maintain long-term relationships with clients.

• Strong networking skills to foster client loyalty and trust.

• Flexible and adaptable in managing changing client needs and shifting priorities.

• Detail-oriented in managing client accounts, ensuring timely follow-up on all needs.

• Experience with CRM tools and property management systems is an advantage.

Persyaratan minimum:

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang
  • Selasa: Pagi, Siang
  • Rabu: Pagi, Siang
  • Kamis: Pagi, Siang
  • Jum’at: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Gaji yang diinginkan: Rp6,000,000 – Rp6,500,000 per bulan

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