Lowongan Kerja Jakarta Raya Posisi Case Investigation Specialist, Cfcc di Standard Chartered Bank

The Role Responsibilities

Strategy

• Support the implementation of the Financial Crime Compliance (FCC) strategy by escalating appropriate FCC and AML issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Support the strategy for casework and queue management for the Indonesia Financial Crime Surveillance Operations (FCSO) team.
• Maintain an awareness and understanding of the bank’s business strategy and align the financial crime surveillance operations program.

Business

• Perform a role as FCSO Investigator within the country Financial Crime Surveillance Operations team with providing quality in investigation as per Group Standard / Departmental Operating Instruction.
• Perform duties such as Transaction Monitoring, Global Name Screening, List Management, Media Monitoring, and Alert/Risk Event Investigation in timely manner following the expected CADs (Case Analysis Duration).
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Develop a good understanding on the Bank’s range of products and services.
• Develop good working relationships with key stakeholders in the Business Segments.
• Develop a good working relationship with Global Business Services (GBS) FCSO and attend FOCUS/Governance Meetings with them.
• Support any BCP / DR testing.
• Ensure timely reporting and escalation of significant AML/CFT risk issues to Head FCSO in country and/or Country Head Financial Crime Compliance
• Coordinate with the relevant operations units to ensure that the relevant local lists and database used in screening, transaction monitoring and investigation are up to date and relevant.
• Ensure the suitability and quality of case data maintained on enterprise case management systems.
• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Ensure quality assurance is in place on transaction monitoring, transaction screening and customer name screening.

Processes

• Daily management of the Watchlist Management, including but not limited to; additions/deletions to the also Indonesia local Lists, ensure timely execution by direct reports for needed amendments to list entries, watchlist reconciliation when and as needed, supporting as Country Lead for any Group LM (List Management) projects or exercises.
• Day to day management of regulatory reporting on Cash Transaction Reporting (CTR) and International Funds Transfer Instruction (IFTI) for further submission by Country FCC to local FIU (PPATK). 
• Day to day management, oversight and processing of Transaction Monitoring (TM), and Name Screening (NS) cases in line with AAA procedures.
• Support complex investigations to include Group or Regional level i3 cases.  
• Processing and concluding TM, & NS cases allocated in a timely manner within agreed TAT’s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations. 
• Ensure timely initiation of follow up actions to effectively process alerts in TM, and NS with clear narratives. Including heightened monitoring, CDD reviews / triggers and list additions.
• Develop, keep up to date and recommend enhancement of appropriate policies/processes/DOI’s to address financial crime risks, aligning with relevant regulatory requirements.
• Support the implementation of FCC-related policies and procedures in Country/Business to ensure compliance with such policies and procedures.
• Assist the Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC
• Reporting cases with suspicious ground to Country FCC

People and Talent 

• Promote a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Demonstrate exemplary integrity, ethics and values.
• Develop skills with continuous learning in the Financial Crime Surveillance Operations environment

Risk Management

• Conduct the day to day management of List Management, TM, & NS activity by developing and deploying sound analytical skills to produce balanced judgements in relation to financial crime risk including concise rationale and clear follow on action.
• Utilize existing data analytic tools, techniques and systems to optimize the quality of casework and ensure efficiency to include systems such as iCDD, eOPS, Accuity, Mantas, ECM etc.
• Ensure the suitability and quality of case data maintained in various internal trackers including the RFI tracker, Manual Case Register, Trigger Event Register, TM and NS case logs and relevant List Management logs.
• Monitor detection scenarios to ensure they are fit-for-purpose, providing feedback to Head FCSO where false positives or immediate emerging risks are identified.
• Understand technical aspects of systems relevant to List Management, CDD, Client Risk Assessments, Name, Trade, AML Monitoring and Case Management.
• Identify and highlight any compliance gaps in existing controls or relevant systems.
• Apply Group and FCC policies and processes (TM, & NS, client screening, risk assessment) to manage risks.
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Review and assess existing systems access across direct reports to ensure team members have the necessary tools to achieve the demands of their role and do not have unneccesary access to any bank systems or data.
• As directed by the Head FCSO, manage interaction / communication / meetings with stakeholders and other departments as and when needed in order to mitigate risk
• Advise relevant stakeholders on outcomes of any risk identification and assessment methodologies.
• Ensure that narratives in list entries on active cases are appropriately clear and fit for purpose.

Governance 

• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Collate, analyse and interpret data in reports.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and support in remediation actions within the FCSO function.
• Be accountable for identification and escalation of potential risks and issues to Head FCSO in country.
• Provide support to the country Head FCSO in engagement of Second Line of Defence for approval, guidance and challenge for FCSO processes

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. 
• Collaborate within the FCSO team to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FCSO Cluster Lead, Indonesia & ASEAN Markets (Australia, Brunei & Philippines)

• Country Head of Financial Crime Compliance / CMLCO and Indonesia FCC
• Country CFCC Advisory & Governance
• COO
• Business Segments 
• Group List Management Team / SPOT and PMM Teams
• Peers in other banks / industry 

Other Responsibilities

• Embed “Here for good” and the Group’s brand and values in the team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Deliver advice, guidance and training to the various business teams across the bank as required.
• Provide back up support to team colleagues and Country Head of Financial Crime Compliance / CMLCO as required.

Our Ideal Candidate

• Min. Bachelor’s Degree education background
• Previous work experience in a similar role within the banking industry 

Role Specific Competencies

• Compliance Policies and Standards
• Compliance Advisory
• Surveillance (including Screening and Monitoring)
• Investigations
• Regulatory Liaison
• Manage Conduct, Risk, and People

About Standard Chartered 

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviors. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
• Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.