Lowongan Kerja Ubud Posisi Captain Floor di Bebek Bali Ubud (Pre-opening Team)

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Perusahaan	Bebek Bali Ubud (Pre-opening Team)
Posisi	Captain Floor
Tempat	Ubud
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pelayan (Hospitaliti & Pariwisata)

Overview:The Captain Floor at Bebek Bali Ubud plays a pivotal role in ensuring the smooth operation of the restaurant floor. This position requires a strong leader who can oversee the dining area, manage the waitstaff, and ensure that all guests have an exceptional dining experience.Key Responsibilities:

1. Team Leadership and Supervision:

   • Lead and supervise the floor staff, including waiters, bussers, and hostesses.
   • Conduct daily briefings to communicate important information, updates, and expectations to the team.
   • Provide training and mentorship to new and existing staff to maintain high service standards.
   • Schedule staff shifts and manage their assignments to ensure adequate coverage and efficient operations.

2. Guest Relations:

   • Greet and welcome guests, ensuring they receive prompt and courteous service.
   • Address guest inquiries, concerns, and complaints in a professional and efficient manner.
   • Monitor guest satisfaction and take proactive measures to enhance the dining experience.

3. Operational Management:

   • Oversee the setup and maintenance of the dining area, ensuring it is clean, organized, and aesthetically pleasing.
   • Coordinate with the kitchen staff to ensure timely and accurate food delivery.
   • Monitor inventory levels of dining supplies and communicate needs to the appropriate personnel.

4. Quality Control:

   • Ensure that all dishes and beverages are prepared and presented according to Bebek Bali Ubud’s standards.
   • Conduct regular inspections of the dining area to ensure adherence to health and safety regulations.
   • Implement and maintain service protocols and procedures to ensure consistency and excellence.

5. Administrative Duties:

   • Maintain accurate records of staff performance, guest feedback, and operational issues.
   • Assist in budgeting and financial planning for the floor operations.
   • Prepare and submit reports on floor activities, staff performance, and guest feedback.

Qualifications:

• Experience: Minimum of 3 years of experience in a supervisory role in the hospitality industry, preferably in a high-end restaurant.
• Education: High school diploma or equivalent; additional hospitality management training or certification is a plus.
• Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations calmly and efficiently.
  • Proficiency in using restaurant management software and POS systems.
  • Good understanding of health and safety regulations in the food service industry.

Persyaratan minimum:

• Mencari kandidat untuk bekerja pada:
  • Senin: Siang, Sore
  • Selasa: Siang, Sore
  • Rabu: Siang, Sore
  • Kamis: Siang, Sore
  • Jum’at: Siang, Sore
  • Sabtu: Siang, Sore
  • Minggu: Siang, Sore
• Diperlukan lebih dari 4 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

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