Lowongan Kerja Jakarta Selatan Posisi Campaign Management And Warranty Reporting di PT Daimler Commercial Vehicles Indonesia

Info Loker

Perusahaan	PT Daimler Commercial Vehicles Indonesia
Posisi	Campaign Management And Warranty Reporting
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Mekanikal, Teknik
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

PT Daimler Commercial Vehicles Indonesia,

South Jakarta, TB Simatupang, CIBIS Nine.

Qualifications:

• Degree in Management or Engineering
• Computer skills particularly in MS Office (Word, Excel, Etc)
• Able to communicate in English both written & spoken
• Min. 3 years related working experience in automotive industries
• Familiar with workshop process activity in after sales automotive industries
• Excellent analytical skills to manage start to end about service campaign topic
• Experience in data entry processing and reporting
• Good communication and coordination with others party
• MS Office: intermediate level
• Outlook : intermediate level
• EVA, INTAKT, VEGA, VeDoc, & AQUA
• Basic knowledge of ISO TS 16949, ISO 14001, SMK3 and Eco Industry 

Job Description:

Service Campaign Management

• Manage a deadline of Recall Campaign & Service Measure period.
• Monitoring Recall Campaign & Service Measure achievement rate of dealerships.
• Manage and update new Recall Campaign & Service Measure by providing the control list.
• Maintain and update the new Recall Campaign and Service Measure with preparing the pop up for DMS.
• Coaching dealer on handling of Recall Campaign / Service Measures activities.
• Conduct internal and external meeting related to Recall Campaign / Service Measure strategy.
• Providing the Recall Campaign and Service Measure overlooked at dealerships.
• Check validation of incoming claim are related to RC and SM job from dealerships
• Define and review monthly and annual report for Recall Campaign & Service Measure achievement rate
• Monitoring and distribution of updating a Recall Campaign & Service Measurement rate to Dealership.
• Providing monthly Dealer Performance Report on Recall Campaign / Service Measure performance.
• Coordinate campaign process dealer to support dealer performance.

Prepare and Control the parts for the service campaign

• Download necessary files from INTAKT
• Coordinate with parts department for determine the parts needs to be order.
• Receive and check the order manual from dealer for the needs of the parts for service measure.
• Monitor the usage and needs the parts for service measure from all dealers with parts department.

Define Report progress and data related Warranty, Goodwill, and Service Contract

• Collect data from Warranty Claim Processing and Controlling for the claim progress.
• Generate the report of warranty claim progress every month.
• Create warranty top ten damage by cost and by unit from each model in commercial vehicles every month.
• Create the report actual warranty paid comparison with warranty plan including the recovery cost.
• Collect the data goodwill progress and status from warranty rules and guideline for generating the report.
• Collect the data service contract progress from warranty claim processing and controlling for generating the report.
• Generate the Monthly report from Service contract which contains the utilization cost and comparison product among the service contract from each type of the vehicle.
• Carry out warranty part impact performance report according to defined period.

Validate & Process payment reimbursement process from dealer

• Check the completeness and correctness of documents from dealer for payment reimbursement related warranty, Service Contract.
• Validate the document based by stamping the date of receive it.
• Create the AP Voucher for payment process to Finance

Maintain database (warranty, customer, etc)

• Input warranty registration date based on BPK from dealers, as activation of warranty period of the customer’s vehicles, including the Service Contract if included.
• Input the revision of any data, after get the approval from Manager.

Prepare and coordinate WI and Claim process

• Download necessary files from INTAKT
• Liaise with technical team regarding the WI
• Upload vehicle data in to VEGA
• Check and set-up VEGA rule for claim process

Travel plan for warranty & campaign

• Propose travel plan request from dealers to get internal approval
• Decide travel plan claim submitted by dealer for based on internal DCVI approval

Compliance

• Compliance to Daimler AG Integrity Code
• Compliance to Daimler AG Policies and Guidelines.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Automobil/Mesin Tambahan Automotif/Kendaraan
• Ukuran Perusahaan: 201 - 500 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Tip, Waktu regular, Senin - Jumat, Flexible
• Lokasi: Wanaherang