Lowongan Kerja Balikpapan Posisi Branch Manager – Multifinance – Balikpapan di RGF HR Agent Indonesia

Info Loker

About The Company:

• The working venue is in Balikpapan.
• Our client is a Multinational Multifinance company. Currently, they are looking for Branch Manager.

Job Responsibilities:

• Oversee the day-to-day operations of the branch, ensuring efficiency, productivity, and compliance with company policies and procedures.
• Manage branch resources effectively to meet business objectives, including staffing, budgeting, and facilities management.
• Implement strategies to optimize branch performance and achieve targets 
• Develop and implement sales strategies to drive growth and increase market share for automotive financing products in the Balikpapan area.
• Identify new business opportunities and cultivate relationships with customers, dealerships, and other stakeholders to expand the customer base and increase loan origination.
• Monitor market trends and competitor activities to identify opportunities for product differentiation and competitive advantage.
• Build and maintain strong relationships with existing and potential customers to enhance customer satisfaction and loyalty.
• Address customer inquiries, concerns, and complaints in a timely and professional manner, ensuring high-quality service delivery.
• Leverage customer feedback to identify areas for improvement and implement strategies to enhance the customer experience.
• Ensure compliance with regulatory requirements, company policies, and industry best practices in all branch activities.
• Implement risk management practices to mitigate credit, operational, and compliance risks associated with automotive financing operations.
• Conduct regular audits and reviews to monitor compliance with internal controls and regulatory standards.
• Lead and motivate a team of more than 10 staff members, including sales representatives, customer service agents, and administrative personnel.
• Provide coaching, training, and performance feedback to enhance the skills and capabilities of branch staff.
• Foster a positive work environment that promotes teamwork, collaboration, and professional growth.

Job Requirements:

• Hold Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum 7-10 years of experience in Sales, Branch Management, or related roles in the financial services industry.
• Fluency in English, both written and spoken.
• Proven track record of success in achieving sales targets and driving business growth.
• Strong leadership and management skills with experience in leading teams and managing branch operations.
• Excellent sales and negotiation skills with a customer-centric approach.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, staff, and senior management.
• High level of integrity, professionalism, and accountability.
• Familiarity with banking or financial software systems is desirable.
• Ability to work independently and manage multiple priorities effectively.
• Willingness to travel as needed within the Balikpapan area.
• Strong commitment to customer service excellence and business integrity.

[Only CV in English will be processed]

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Manajemen/Konsulting HR
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)