Lowongan Kerja Jakarta Raya Posisi Av Technician – Waiter di Mandarin Oriental Hotel

Duties and Responsibilities

• To report directly to the Banquet Manager.
• To operate, maintain and repair all audio-visual equipment within the hotel such as amplifiers, microphones, TV’s, etc. as per the manufacturer specification.
• To consistently achieve the service and product delivery standards with a high degree of client care and service at all times.
• To demonstrate a pride in workplace and a high level of commitment.
• Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Execution of daily repair requests.
• Daily reading with keeping and updating of all log sheets.
• To maintain necessary stock and spare parts to ensure equipment are functioning well without interruption and to follow that the technical storekeeper.
• To keep his/her tools in good working conditions.
• To liaise with Engineering or IT and any other related departments to make sure the successful of the function.
• Provide excellent service at all time to all of our guests.
• Assist Guest courteously and efficiently.
• To maintain the store neat, tidy, clean and safe.
• Continuously monitor his/her section for maximum guest’s satisfaction.
• To carry out daily, weekly and monthly inventory.
• To wish each and every guest a warm farewell and thank them for coming.
• To have role of good Brand ambassador.
• To maintain all Hotel’s assets.

Requirements

• Have a minimum of 1 year experience in similar position, preferably in luxury environment
• Reading, writing and oral proficiency in the Indonesian and English language.
• Willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others.
• Work in a safe, prudent and organized manner.
• Be able to relate to all levels of guests and management.
• Have excellent communication and organization skills.
• Be able to consistently delight and satisfy our guest.
• Have the ability to handle guest requests in a detailed manner.
• Have excellent attention to details and service knowledge.