Lowongan Kerja Tangerang Posisi Assistant Account Manager di PT Unilever Indonesia Tbk

Department: Customer Development – Modern Trade
MAIN JOB PURPOSE:
Develop and execute category strategy. Achieve periodical targets of sales, shares, and budget utilization for specified account through effective planning, account knowledge and relationship building.
Key Accountabilities:
 S&OP

• Agreement on SNOP baseline with  internal teams
• Agreement on NPD, media and uplift with internal teams
• Conduct promotion planning to strategize best fit promotional strategy for account category
• Conduct promotion evaluation insights for designated account category to measure promotion effectiveness
• Align plan between CCD and KAM team regarding category and channel plans in ensuring that all plans suited to account category needs
• Negotiates with account for sales operation planning to implement account strategy.

Promo – Claims

• Crafting and agreement with SKP with customer for baseline
• Make sure all promotion already have Opso/TPM Number
• Provide customer supporting documents for engagement and approve claims made by customer in implementing customer strategy.

Visibility / Gifts

• Create visibility execution calendar to monitor and control visibility plan
• Implement visibility plan by implementing in-store execution with internal teams
• Conduct weekly alignment with Distributor KAM Teams to resolve issues in ensuring that the plan is implemented effectively
• Consolidate, measure and analyze the effectiveness of the investment contributed in implementing visibility plan.

Innovation Deployment

• Select innovation that is relevant for designated category to cater towards specific account category needs
• Agreement on innovation support for NPD with internal teams
• Agreement with customer for NPD listing with internal teams
• Execution of NPD in account
• Acquire insights from post-launch evaluation of channel innovation in measuring the impact of innovation towards account performance
• Review & follow up action in improving NPD performance .

Performance Tracking

• Conduct performance analysis to determine root cause of problems that occurs in specific account category
• Crafting next steps or solutions in addressing root cause of the problems to be the input for the next planning cycle

Account Management

• Align with CCD, SM and other related parties on categories jobs to be done and translate it into category account strategy
• Engage with account to acquire input / business requirement for annual business planning
• Provide input / feedback to category business plan provided by CCD and align with opportunities that can be pursued in account category
• Engage in Pre-JBP with account in giving preview / roadmap of category full year plan
• Engage with account in Joint Business Planning process to coordinate collective plan for the year ahead
• Negotiates and agreement on trading term with account
• Conduct regular business review to monitor implementation of joint business plan
• Conduct proper promotion planning by ensuring that SKP document is agreed upon and signed by both parties.

Perfect Store Execution

• Coordinating with other parties (such as FEM and 3rd Party) to ensure the quality in-store presence of our brands
• Implement the agreed upon plan and report on the gaps vs KPI. Determine  the root cause of the problems and the actions to be done
• Monitoring promotions implementation based on agreed upon plans
• Ensure shelf space in line with agreed Planograms
• Check and act immediately on out of Stock

Ensuring controls & financial hygiene

• Agreement on budget plan with CCD
• Budget upload in system for specific account
• Budget planning, monitoring, execution and claim
• Review documents administration
• Process amend – ensuring balance on budgeting

ESSENTIAL:

• 3+ years relevant experience coming from multinational FMCG companies with MT account management experience.
• Having experience on managing LMT account or Supporting Function (Shopper Marketing, CCD).

• Core Competencies: Account Management,Budget Management ,Category Growth Management, Selling and Influencing ,Negotiation ,Customer Relationship
• Technical Competencies Commercial Strategy & Acumen Channels Acumen (D4C) , Digital Pioneering , Data Driven.
• The nature of the job is 50% of time spent on regular customer visit, 50% time spent on off visit (in offices).
• Work environment is in office, with also travelling to account or customer for customer visit.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.