Lowongan Kerja Cikarang Posisi Application Specialist di Virtue Diagnostics Indonesia

Info Loker

Perusahaan	Virtue Diagnostics Indonesia
Posisi	Application Specialist
Tempat	Cikarang
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Bioteknologi, Sains
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Application Specialist will work under supervision of Technical Support Manager in Technical Support division. It is responsible for supporting sales team by held product installation, training and presentation. Under Technical Support Department, product executive must work very closely with sales department, in order to gain customer satisfaction.

Responsibilities: 

1. Assist customer to understand all product by providing any information or supporting document related to product knowledge.
2. Perform product presentation and demo to the prospect customer.
3. Product Installation and application training to the customer.
4. Analyse customer requirements and ensure that the product can meet customer requirements appropriately.
5. Manage customer complain and solve any problem related to product application.
6. Assist sales and marketing team to provide cost per test calculation formula and reagent consumption for all product.
7. Prepare training material and provide product training regularly to the sales and marketing team.
8. Assist clinical studies that conducted by the marketing team, ensure the studies run well.
9. Collects, analyzes customer application feedback information, provides feedback to relevant peers in a timely manner to continuously improve customer satisfaction.
10. Do basic maintenance and troubleshoot in user’s laboratory.

Qualifications:

1. Minimum Bachelor in pharmacy, biology, microbiology, biotechnology, medical laboratory technology.  
2. Having minimum 2 year experiences as Technical Application Support in the In Vitro Diagnostics (IVD), Pharmaceutical or Medical Devices industry. 
3. In depth knowledge of hematology, biochemistry, immunology, or molecular is an advantage.
4. Familiar with research or clinical laboratory process.
5. Strong interpersonal, oral and written communication skills in Bahasa and English, with the ability to effectively communicate with all levels of the organization, customers, and suppliers.
6. Willing to work in Cikarang

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: BioTeknologi/Farmasi/Riset klinik
• Ukuran Perusahaan: 51 - 200 pekerja
• Tunjangan dan Lain-lain: Tip, Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)