Lowongan Kerja Jakarta Raya Posisi Analyst, Cet di Standard Chartered Bank

The Role Responsibilities

Business

• Deliver excellent service and advice to our Corporate (Corporate and Institutional Banking) and Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries / setup, trainings and other IMO related issues.
• Responsible to protect the Bank’s interest by ensuring that documentation is complete and effective, whilst assisting the RMs in their efforts to maximize revenue.
• Provide insight and suggestions to improving processes, identifying opportunities to streamline and rationalization of checks performed.
• Maintain a good working relationship with the various Business Units, Finance Risk, Technology and Operations community.
• Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO.
• Identify common error patterns and provide feedback to the value chain.

Processes

Client Due Diligence (CDD) and Regulatory Onboarding

• Perform reviews, ensuring that KYC and Regulatory Onboarding (e.g. FATCA, CRS) output (for both new onboarding and periodic reviews of existing customers) from Client Delivery Makers and Specialists (as required) adhere to policies, procedures, and country regulatory guidelines.
• Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
• Troubleshoot difficult cases with the relevant stakeholders. Proactively identify potential issues / concerns and escalate to management for attention / support.
• Ensure documentation is scanned, uploaded and tagged as per global documentation standards.
• Ensure handover of physical documentation for archival as per local requirements.

Strategy

Targeted Improvements

• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients.
• Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.
• Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs.

Automation and Streamlining

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

People and Talent

• Provide effective orientation / guidance to new Joiners on the bank’s policies / procedures / processes to ensure their successful assimilation into the team and the bank.
• Develop and implement a personal learning plan with team manager to attain necessary competencies.
• Successfully complete milestones as laid out in implemented personal learning plan.

Risk Management

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit.
• Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Operational Risk and Line Manager.
• Ensure a clear and uniform approach towards implementation of the global operating model for all IMO-related processes, and adherence to DOIs.
• Proactively manage risks and establish / monitor controls to improve the overall state of the risk management and operating framework.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Report any deviation (if any) to appropriate authorities and obtain proper dispensations.

Governance

• Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements.
• Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
• Ensure strong due diligence on document safekeeping and data confidentiality.
• Ensure correctness of documentation prior to any dispensation from the Bank.
• Highlight significant issues / errors to team leader.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Valued Behaviours and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• Country IMO Head, CET Lead, Client Delivery Managers, Specialists, and other KYC Makers and Checkers
• Control Governance Managers and Specialists
• GBO Hub teams and In-country CET teams
• Business Operational Risk Manager
• Client Documentation and Control
• Front Office (RMs, CMs, CCMs)
• Account Opening Teams

Other Responsibilities

• Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team.
• Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Ability to work independently and able to cope with pressures from tight deadlines.
• Problem solver; looks for solutions and finds ways to progress despite blockages.
• Good writing and presenting skills in English.
• A team player with good interpersonal skills.
• Meticulous and with a good eye for detail.
• Strong drive to deliver.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Operational
• Process Management
  • Onboarding (CDD and Regulatory Onboarding)
  • Credit Documentation
  • Enablement (Account Opening and Channels Activation)
  • Servicing (Static Data Maintenance, Offboarding)

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity,  together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we: