Lowongan Kerja Pekanbaru Posisi Aftersales Supervisor di PT. MAX AUTO INDONESIA

Info Loker

Perusahaan	PT. MAX AUTO INDONESIA
Posisi	Aftersales Supervisor
Tempat	Pekanbaru
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Jasa Otomotif (Keterampilan & Jasa)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Job Desc :

• The person will be responsible for fleets and for retail customers.

• Provide leadership necessary to ensure that the service department and all workshops meet or exceed targets

• Responsible for leading service technicians and mechanic to ensure customer complaints are resolved in a timely fashion.

• Assist dealer and conduct regular audits so that they can maintain customer satisfaction.

• Make sure all spare parts are ordered in time and liaise with logistics team to provide on time delivery. Ability to use excel function such as vlook up to create spare parts order.

• Manage, establish and implement procedures to assure all equipment, service tooling and spare parts are on location, function fit, tested and ready to use.

• Communicate with service mechanics and customers to ensure all grievance are reported and solved in timely fashion.

• Communicate with customers about the upcoming service visit resolving any changes to the schedule.

• Ensure the Manufacturer (bajaj auto) is a ware of all IRU and failures in the field.

• Ensure follow up on inventory record accuracy and data integrity issues; Candidate must have ability ot manage data in excel.

• Ensure consistency across shift teams in effective, timely and fair performance and disciplinary feedback and documentation;

• Lead service team members to excel and provide excellent customer service

• Assist as needed in interviewing and hiring of new employees. Conduct effective onboarding of new employees

Requirement :

• Experience in a 2-wheel or 4-wheel automotive company for 5 years

• Minimum 2 years as a workshop head or supervisor

• Able to communicate well

• Minimum graduate from Diploma of Engineering

• Have a good leadership and problem solving spirit

• Able to operate a computer

• Able to speak English at least passively

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Deskripsi Perusahaan

Info Perusahaan

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