Lowongan Kerja Jakarta Utara Posisi Admin Ecommerce di PT.Hibeau Jakarta Indonesia

Tugas :

1. Balas chat e-commerce (Shopee, Lazada, Tokopedia, Tiktok)
2. Memproses orderan dari e-commerce
3. Proses print kertas orderan (Shipping Label)
4. Update dan Upload produk
5. Memastikan orderan selalu jalan sesuai batas waktu yg di tentukan untuk menghindari pembatalan otomatis dan penurunan performa toko
6. Memonitor stok produk
7. Customer service/menyelesaikan masalah dan komplain customer
8. Menyelesaikan proses Pengembalian Barang dan Dana (Retur & Refund)
9. Membuat Laporan Penjualan (Ms.Excel)
10. Membuat Video simpel untuk upload sosial media
11. Live Streaming Shopee (nilai tambah)

Jobdesk

1. Respond to e-commerce chats (Shopee, Lazada, Tokopedia, TikTok).
2. Process orders from e-commerce platforms.
3. Print order papers (Shipping Labels).
4. Update and upload products.
5. Ensure orders are processed within specified time limits to avoid automatic cancellations and store performance declines.
6. Monitor product inventory.
7. Provide customer service by resolving customer issues and complaints.
8. Handle product returns and refunds.
9. Create Sales Reports (using Ms. Excel).
10. Create simple videos for social media uploads.
11. Do live streaming on Shopee (value-added skill).

Persyaratan

1. Minimal lulusan SMA/sederajat
2. Teliti, tekun, jujur dan rajin
3. Mampu dan mau bekerja sesuai jobdesk
4. Lancar menggunakan Microsfot Excel, word dan lainnya
5. Diutamakan yang sudah berpengalaman 1 tahun di online shop atau e-commerce
6. Bisa mengelola E.commerce (shopee , Tokopedia , Lazada, Tiktok)
7. Mampu berkomunikasi dengan customer
8. Diutamakan domisili jakarta utara

Term & Condition

1. Minimum high school graduate or equivalent.
2. Diligent, meticulous, honest, and hardworking.
3. Capable and willing to work according to job descriptions (jobdesk).
4. Proficient in using Microsoft Excel, Word, and other similar software.
5. Preferably with at least 1 year of experience in online shops or e-commerce.
6. Able to manage E-commerce platforms (Shopee, Tokopedia, Lazada, TikTok).
7. Capable of communicating effectively with customers.
8. Preferably based in North Jakarta.