Lowongan Kerja North Kuta Posisi Account Executive di BNB Profits Management

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Perusahaan	BNB Profits Management
Posisi	Account Executive
Tempat	North Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen Akun & Relasi (Penjualan)
Gaji Min	Rp. 6.075.000
Gaji Max	Rp. 7.075.000

Job Descriptions:

Review All Conversations with the Assigned Property Owners and Take the Following Steps:

• Respond promptly to inquiries and issues. 
• Open tickets with the relevant departments to address concerns. 
• Monitor the progress of ongoing tickets and update property owners accordingly. 
• Ensure that requests and inquiries are resolved within the appropriate timeframe.
• Close tickets and conversations once tasks are completed. 
• Verify the completion of pending tasks and address any outstanding matters.

Overview Assigned Property Accounts in Hostify: 

• Review the current occupancy status and collaborate with the revenue manager if targets are not met. 
• Check the review ratings on each OTA; if declined, collaborate with relevant departments to take corrective action and communicate with the property owner. 
• Stay informed about the property’s condition in collaboration with the Operational Department, obtaining maintenance reports for owner presentation. 
• Stay updated on market conditions in collaboration with the Reservation Department.

In the Event of Property Owner Issues: 

• Obtain detailed information about the concerns and assure the owner that resolution will occur promptly. 
• Investigate the issue and collaborate with relevant departments for resolution. Ensure the issue is addressed, resolved, and preventive measures are implemented. 
• If the issue requires an executive decision, prepare a chronology and propose a solution for executive approval.

In Case of Termination: 

• Clarify termination reasons with the property owner. 
• Collaborate with relevant departments to mitigate issues and propose solutions to avoid termination. 
• Propose a meeting with the owner to explore middle-ground solutions and prevent termination.  
• If termination is inevitable, coordinate with related departments for a smooth handover process.

 Oversee Owner Reports and Payouts: 

• Collaborate with the accounting department to ensure accurate, clear, and timely delivery of owner reports. 
• Address any concerns related to property reports, working with the accounting department to revise reports and prevent discrepancies in future reporting periods. 

Upselling Services to Property Owners: 

• If the property requires maintenance, renovations, upgrades, or interior enhancements, the Account Executive (AE) should proactively engage in upselling discussions with property owners and successfully close deals. 
• If there is a need to upgrade the contract type, such as transitioning from OE or Non-Ex to Full Management (FM), it is the responsibility of the AE to persuasively convince the owner to make this contractual switch.

Qualifications:

• A bachelor’s degree in Business, Finance, Real Estate, or a related field is often preferred. However, relevant work experience may sometimes be accepted in place of a formal degree.
• Previous experience as a Account Executive or Account Manager in property management, Real Estate, or a related field is typically required. This could include experience in account management or a sales role.
• A solid understanding of the property management industry, including knowledge of leasing, tenant relations, property maintenance, and relevant laws and regulations.
• Excellent written and verbal communication skills are essential. Account Executives in property management often need to communicate with property owners, tenants, vendors, and other stakeholders.
• The ability to negotiate and close deals is crucial. This may involve negotiating lease agreements, vendor contracts, or other financial transactions.
• Strong customer service skills are important for maintaining positive relationships with clients, tenants, and other parties involved in property management.
• Familiarity with property management software and other relevant tools is often required. This includes knowledge of accounting software, CRM systems, and other technology used in the industry.
• The ability to manage multiple tasks, prioritize responsibilities, and stay organized is important in property management where there are often various ongoing projects and tasks.
• Property management can present various challenges and issues. An effective Account Executive should be able to identify problems and propose practical solutions.
• Building and maintaining a network within the real estate and property management industry can be advantageous for an Account Executive. This can help in finding new business opportunities and staying informed about industry trends.

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