Lowongan Kerja Jawa Barat Posisi Customer Relation Lead di PT Wahana Internet Nusantara

Info Loker

• Responsible for the performance of the Customer Relation Team.
• Coordinate implementation of the customer relation strategy to achieve target’s.
• Manage company & customer communication, develop and maintaining profitable relationship with customers.
• Ensure application of customer relations procedures, rules and standard are fully implemented.
• Analyze & create suggestions for improvement of customer relations procedures & standard.
• Coordinate customer relations & marketing survey (e.g customer satisfaction, etc) that needed to made marketing strategy and to know company market position.
• Ensure complaints and request from customers or prospective customer followed up by relevant department.
• Prepare and analyze monthly report on customer complaints and give suggestions to reduce complaints.
• Ensuring RTFM (Real Time Floor Management) runs well.
• Give training or refresher training related to customer relations to the team or employee related to customer.
• Ensure customer relation team’s communicate latest product info or promotions to the customers.

Persyaratan minimum:

• Mencari karyawan yang bisa bekerja pada hari kerja
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

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Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Telekomunikasi
• Ukuran Perusahaan: 1- 50 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Tunjangan Pendidikan, Tip, Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)