Lowongan Kerja Jakarta Raya Posisi Sea Logistics Requirement Engineering + Systems Support Expert di PT Naku Freight Indonesia

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. 

Your Role
Managing the application support function including all the related activities of systems support, root cause analysis, maintenance, testing + cooperation with key stakeholders for application development. Your focus will be on ensuring operational delivery through facilitating our entire systems landscape; including internal + external facing applications. Through data analysis + other methodologies, you will ensure the optimal utilization of systems to achieve excellent data quality + efficiency.

Your Responsibilities

• To ensure system excellence through high adherence to designed processes + proper system utilization through system reports or process audits in collaboration with the process excellence function. 
• To implement + support the usage of the entire system landscape through efficient + optimal system configurations achieving operational excellence. 
• To ensure high levels of data quality via analysis, review + action planning together with stakeholders. 
• To monitor internal support queues ensuring timely responses to all requests. 
• To identify re-occurring issues, provide systematic solutions or identify training needs + coordinate with respective trainers. 
• To coordinate system testing with operations + document results as per regional standards. 
• To cooperate with stakeholders for applications development such as requirement gathering, software solution design, testing + supporting. 
• To share knowledge to local Systems + Process teams on relevant topics. 
• To support and coordinate near shoring activities to the Shared Service Centers. 
• To find solutions + seek opportunities for the organization that will further our operational + strategic goals.

Your Skills and Experiences
Your customer first + meticulous approach along with your systems + technical expertise will be key to your success in this role. You have been selected for this role because you possess the drive to uphold excellent data quality + demonstrate the key attributes we are looking for in an Requirement Engineering + Systems Support Expert

About Kuehne+Nagel

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.