Lowongan Kerja Pondok Aren Posisi Cafe Manager di Bounce Street Asia

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Perusahaan	Bounce Street Asia
Posisi	Cafe Manager
Tempat	Pondok Aren
Jenis Pekerjaan	Kontrak/Temporer
Spesialisasi Dibutuhkan	Manajemen (Hospitaliti & Pariwisata)
Gaji Min	Rp. 8.075.000
Gaji Max	Rp. 10.075.000

Responsibilities:

• Oversee all aspects of cafe operations, including staffing, inventory management, budgeting, and customer service.

• Hire, train, and supervise cafe staff, ensuring adherence to company policies and procedures.

• Develop and implement strategies to maximize sales and profitability while maintaining high-quality standards.

• Monitor inventory levels and order supplies as needed to meet demand and minimize waste.

• Handle customer inquiries, complaints, and feedback in a professional and timely manner.

• Collaborate with the kitchen team to develop and update menu offerings based on customer preferences and seasonal availability.

• Manage the financial aspects of the cafe, including budgeting, cost control, and revenue tracking.

• Stay updated on industry trends and competitors offerings to identify opportunities for improvement and innovation.

• Manages day-to-day operations, ensures quality, standards, and meets the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service levels, and overall satisfaction.

• Ensures corrective action is taken to continuously improve service results.

• Provides services that are above and beyond for customer satisfaction and retention.

Qualification:

• Proven experience in cafe or restaurant management, with a minimum of 3 years in a leadership role.

• Strong leadership and communication skills, with the ability to motivate and inspire a team.

• Excellent customer service skills and a passion for creating memorable experiences for guests.

• Solid understanding of financial management principles, including budgeting, cost control, and profitability analysis.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Bachelor’s degree or certification in business administration or business management is advantageous.

• Extensive experience in a high volume, a la carte Restaurant

• Excellent organizational and time management skills.

• Effective communication skills and exceptional customer service skills.

• Outstanding communication and analytical skills, up-to-date with culinary trends and optimized service processes

• Fluent in English (oral and written) is a must; Excellent knowledge of F&B Management

• Availability to work a variety of shifts, weekends and public holidays, as required

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