Lowongan Kerja Lombok Tengah Posisi Head Of Community & Investor Relations di Selong Selo Resort & Residences
- Loker diposting 6 hari yang lalu
Perusahaan kami merilis loker dengan sistem kontrak/temporer untuk posisi Head of Community & Investor Relations di kantor Selong Selo Resort & Residences untuk domisili Lombok Tengah & Nusa Tenggara Barat serta sekitarnya.
Skill yang usaha kami inginkan ialah Relasi Publik & Urusan Perusahaan (Pemasaran & Komunikasi) serta orang yang jujur dan disiplin.
PT ini tidak memiliki syarat yang khusus terhadap pelamar sehingga anda bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.
Upah yang perusahaan kami tawarkan cukup kompetitif menurut dari skill pekerja. Rata-rata upah yang kami berikan adalah Rp 17.000.000 - Rp 20.000.000.
Info Loker
| Perusahaan | - |
| Posisi | |
| Tempat | |
| Jenis Pekerjaan | |
| Spesialisasi Dibutuhkan | |
| Gaji Min | Rp. 17.075.000 |
| Gaji Max | Rp. 20.075.000 |
Head of Community & Investor Relations
Role Responsibilities
Overview
The Head of Community & Investor Relations (HCIR) is a senior leadership role responsible for ensuring outstanding engagement, communication, and service delivery to villa owners, investors, and key stakeholders across the Selo ecosystem. The role oversees quality assurance, owner relationship management, investor reporting, legal and financial compliance communication, and community-building initiatives. The HCIR acts as the primary representative of ownership interests within the organisation, ensuring operational delivery aligns with Selo’s brand standards.
1. Quality Assurance & Brand Standards
• Establish and refine standards of quality across departments.
• Lead initiatives to enhance employee performance and owner/guest satisfaction.
• Benchmark operations against leading luxury branded residences.
• Conduct structured quality audits and inspections.
• Oversee guest experience programmes collaboratively with leadership teams.
2. Owner & Investor Relations
• Serve as senior relationship manager for all villa owners and investors.
• Manage owner enquiries, disputes, and escalations.
• Present quarterly/annual owner reports and financial summaries.
• Oversee reporting frameworks including villa P&L, rental pool performance, and asset updates.
• Ensure compliance with owner agreements and governance frameworks.
• Support onboarding of new villa owners and community integration.
3. Assurance & Compliance
• Oversee owner documentation, compliance processes, and PMA reporting.
• Align investor communication with legal and financial obligations.
• Maintain updated ownership policies, agreements, and frameworks.
4. Guest & Owner Experience Management
• Lead programmes to elevate owner and guest experience.
• Manage surveys, feedback analysis, and performance metrics.
• Coordinate with Marketing to promote premium experiences.
• Ensure VIP-level service for owners.
5. Community Relations & Ecosystem Development
• Foster a strong community culture among owners and stakeholders.
• Develop partnerships with local businesses and suppliers.
• Lead planning and execution of owner/investor events.
• Manage annual community communication plans.
• Drive alignment between owner expectations and operational goals.
6. Financial & Asset Management Interface
• Work with Finance to communicate villa financial statements.
• Assist owners in understanding cost allocations, CapEx, rental pool, and service charges.
• Oversee accuracy of all owner-facing financial documents.
7. Event Management & Investor Engagement
• Lead owner and investor events, workshops, and briefings.
• Manage logistics, presentations, and follow-up communication.
• Develop professional decks, IMs, and presentations.
8. Technology, Systems & Reporting
• Oversee owner portal and reporting systems.
• Ensure data accuracy and system reliability.
• Drive digital transformation for improved transparency.
9. Team Leadership & Mentorship
• Lead Community Relations, QA, and Owner Relations teams.
• Implement KPIs and performance metrics.
• Promote a culture of improvement and service excellence.
10. Strategic Contribution
• Work with CEO and leadership to shape community and investor strategy.
• Provide insights on improving owner experience and operational delivery.
• Contribute to long-term planning and business evolution.
Alamat Lengkap
| Provinsi | Nusa Tenggara Barat |
| Kota | Lombok Tengah |
| Alamat | Jl. Pejanggik No. 25, Praya |
| Map | Google Map |
Keuntungan Kerja
- Peluang pengembangan karir dan pertumbuhan.
- Penghasilan yang stabil dan gaji rutin.
- Lingkungan kerja yang kolaboratif dan tim yang solid.
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
Head of Community & Investor Relations
Role Responsibilities
Overview
The Head of Community & Investor Relations (HCIR) is a senior leadership role responsible for ensuring outstanding engagement, communication, and service delivery to villa owners, investors, and key stakeholders across the Selo ecosystem. The role oversees quality assurance, owner relationship management, investor reporting, legal and financial compliance communication, and community-building initiatives. The HCIR acts as the primary representative of ownership interests within the organisation, ensuring operational delivery aligns with Selo’s brand standards.
1. Quality Assurance & Brand Standards
• Establish and refine standards of quality across departments.
• Lead initiatives to enhance employee performance and owner/guest satisfaction.
• Benchmark operations against leading luxury branded residences.
• Conduct structured quality audits and inspections.
• Oversee guest experience programmes collaboratively with leadership teams.
2. Owner & Investor Relations
• Serve as senior relationship manager for all villa owners and investors.
• Manage owner enquiries, disputes, and escalations.
• Present quarterly/annual owner reports and financial summaries.
• Oversee reporting frameworks including villa P&L, rental pool performance, and asset updates.
• Ensure compliance with owner agreements and governance frameworks.
• Support onboarding of new villa owners and community integration.
3. Assurance & Compliance
• Oversee owner documentation, compliance processes, and PMA reporting.
• Align investor communication with legal and financial obligations.
• Maintain updated ownership policies, agreements, and frameworks.
4. Guest & Owner Experience Management
• Lead programmes to elevate owner and guest experience.
• Manage surveys, feedback analysis, and performance metrics.
• Coordinate with Marketing to promote premium experiences.
• Ensure VIP-level service for owners.
5. Community Relations & Ecosystem Development
• Foster a strong community culture among owners and stakeholders.
• Develop partnerships with local businesses and suppliers.
• Lead planning and execution of owner/investor events.
• Manage annual community communication plans.
• Drive alignment between owner expectations and operational goals.
6. Financial & Asset Management Interface
• Work with Finance to communicate villa financial statements.
• Assist owners in understanding cost allocations, CapEx, rental pool, and service charges.
• Oversee accuracy of all owner-facing financial documents.
7. Event Management & Investor Engagement
• Lead owner and investor events, workshops, and briefings.
• Manage logistics, presentations, and follow-up communication.
• Develop professional decks, IMs, and presentations.
8. Technology, Systems & Reporting
• Oversee owner portal and reporting systems.
• Ensure data accuracy and system reliability.
• Drive digital transformation for improved transparency.
9. Team Leadership & Mentorship
• Lead Community Relations, QA, and Owner Relations teams.
• Implement KPIs and performance metrics.
• Promote a culture of improvement and service excellence.
10. Strategic Contribution
• Work with CEO and leadership to shape community and investor strategy.
• Provide insights on improving owner experience and operational delivery.
• Contribute to long-term planning and business evolution.
Info Perusahaan
- Industri: